Fine-Tuner
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Achieve better NLP results faster with Fine-Tuner's cutting-edge technology.
Fine-Tuner Product Information
Synthflow AI: Automate phone calls with AI voice agents is a no-code/low-code platform that enables enterprises to build and deploy AI-powered voice agents to handle inbound and outbound calls. It focuses on automating customer interactions such as lead qualification, appointment scheduling, and general customer service, with an emphasis on natural, human-like conversations, multi-language support, and seamless integration with existing tech stacks. The solution targets enterprises seeking 24/7 availability, scalable call handling, and secure, compliant operations across industries like mortgage, real estate, health, solar, and more.
How It Works
- Create an AI Agent. Start from scratch, or select a template and customize with prompts to fit your use case.
- Tailor to Your Needs. Choose language, clone or select a voice, and connect to your knowledge base and data sources.
- Connect and Go Live. Integrate with 200+ integrations and APIs to deploy quickly across your stack.
Synthflow provides a true conversational AI experience where agents understand intent, navigate complex dialogues, and adapt in real time. It emphasizes enterprise security, compliance, and reliability, with robust infrastructure to support large volumes of concurrent calls.
Use Cases
- AI Receptionist / Front Desk Assistant
- AI Concierge and AI Answering Service
- Lead qualification and sales support via automated calls
- Appointment scheduling and calendar management
- 24/7 customer service for high-volume contact centers
Platform Capabilities
- No-code/low-code agent creation with templates and prompts
- Multilingual voice agents (20+ languages) with natural, human-like delivery
- 200+ native integrations and APIs for seamless workflow automation (CRM, calendars, telephony, marketing platforms, etc.)
- Built-in workflows for scheduling, transfers to humans, voicemail detection, and more
- Voice cloning and custom models for personalized interactions
- Automatic inbound and outbound call handling with scalable performance
- Call transcripts and recordings accessible via API, Zapier, HubSpot, GoHighLevel
Security, Compliance & Enterprise Readiness
- SOC 2 compliant data handling and encryption
- HIPAA compliance for healthcare data protection
- Global data privacy compliance (EU data privacy laws)
- Dedicated enterprise support: Solution Architect, Customer Success Manager, custom integrations, and private Slack channel
- Comprehensive governance around automation use, with guidance on legal and regulatory considerations
Integrations & Ecosystem
- Native and custom integrations with CRM, telephony, cCaaS, calendars, and more (200+ options)
- Connections to popular platforms like HubSpot, Cal.com, Zapier, GoHighLevel, and more
- API access for transcripts, recordings, and action-driven workflows
How It Delivers Value
- 24/7 availability and high-volume handling reduce missed calls and administrative burden
- Automated qualification and routing frees human agents for high-value conversations
- Flexible deployment with no-code templates accelerates time-to-value
- Transparent, auditable interactions with secure, compliant data handling
Safety & Compliance Considerations
- Users must ensure explicit written permission from contacts for outreach via AI voice calls and comply with TCPA, TSR, and other applicable laws.
- Legal consultation is recommended to align with regional telecommunication and privacy regulations.
Core Features
- No-code AI agent builder with templates and prompts
- True conversational AI that understands intent and handles multi-turn dialogues
- 200+ integrations and APIs for seamless workflow automation
- Multilingual voice agents (20+ languages) with natural voice synthesis
- Built-in workflows: scheduling, transfers, voicemail, reminders, and more
- Voice cloning for personalized interactions
- Unlimited call handling with enterprise-grade infrastructure
- Call transcripts and recordings accessible via API and major integrations
- SOC 2, HIPAA, and global data privacy compliance
- Dedicated enterprise support and bespoke onboarding