FixitAI Product Information

**fiXitAI – AI Powered Revenue & Conversation Intelligence (FiXit Pricing) **

fiXitAI is a comprehensive conversational intelligence platform designed to accelerate sales, improve customer support, and drive revenue through AI-powered analysis of customer interactions. It analyzes conversations across 250+ languages, delivering real-time coaching, actionable insights, and automated workflows to optimize both agent performance and customer experience. The solution emphasizes cost efficiency, risk reduction, and enhanced customer feedback, making it suitable for global brands seeking scalable, data-driven improvements.


How it works

  • Analyze customer conversations (calls, chats, and audio) to extract key challenges, intents, topics, and sentiment.
  • Provide real-time nudges and guidance to sales reps to improve customer-centric interactions.
  • Transform raw conversation data into dashboards and reports for ongoing optimization.
  • Integrate with CRM, Order Management, Ticketing, and agent desk systems to deliver contextualized experiences.

What you can achieve with FiXitAI in 30 Days

  • Quickly upload your call recordings and configure success criteria.
  • Analyze conversations in 250+ languages with deep insights.
  • Track real-time agent performance on a customizable dashboard.
  • Drive up to 80% lower operating costs, a 6x reduction in operational risk, and a 4x boost in actionable customer feedback.

Why Choose FiXit

  • No-code virtual trainer: Real-time, effective guidance without coding.
  • Revenue optimization: AI-driven insights tailored to enhance every customer interaction.
  • Process & risk monitoring: Automated checks ensure calls adhere to defined standards.
  • Streamlined training & onboarding: In-call guidance accelerates learning and performance.
  • Seamless integrations: Works with CRM, order management, ticketing, and agent desks.

How to Use FiXitAI

  1. Get started with a free demo and define your success criteria.
  2. Upload your call recordings and configure dashboards and targets.
  3. Begin analyzing conversations across 250+ languages and monitor real-time insights.
  4. Use insights to refine plays, scripts, and training to drive better outcomes.

Pricing & ROI

  • Transparent pricing starting at a per-minute rate with no hidden fees.
  • ROI calculator shows potential savings: up to 80% lower costs, 6x reduction in risk, and 4x boost in actionable feedback.
  • First 100 recordings often available as a free credit for evaluation.

Integrations & Platform Capabilities

  • Integrates with CRM, Order Management, Ticketing, and agent desks for contextualized interactions.
  • Real-time virtual trainer and no-code configuration to enable rapid adoption.
  • Multilingual analysis supports global teams and diverse customer bases.

Safety, Compliance, and Best Practices

  • Use AI insights to improve customer experiences while ensuring compliance with internal policies and regulatory requirements.
  • Leverage anonymization and data protection features where applicable.

Core Features

  • Real-time conversational intelligence across 250+ languages
  • Audio intelligence with summarization, sentiment analysis, intent, and topic detection
  • Real-time nudges for sales reps to improve customer interactions
  • Automated monitoring of processes and adherence to standards
  • No-code virtual trainer for instant in-call guidance
  • Revenue optimization through AI-driven insights tailored to each interaction
  • Deep dashboards for agent performance and conversation analytics
  • Seamless integrations with CRM, Order Management, Ticketing, and Agent Desks
  • Cost and risk reduction with measurable ROI
  • Actionable feedback to accelerate coaching and training