FormVox
Open siteOffice & Productivity
Introduction
Automates candidate screening and forms via voice chatbot.
FormVox Product Information
FormVox: Secure AI Voice Chatbot for Inmate Interviews
FormVox is an AI-powered voice chatbot platform designed to automate information gathering during inmate communications. It enables legal teams to conduct inmate interviews over the phone, transfer calls to a chatbot, and receive structured data and transcripts with secured, HIPAA-compliant encryption. The system emphasizes efficiency, accuracy, and control over conversation flows, enabling customized, rules-based dialogues that default to predefined scripts for consistent data capture.
How It Works
- Inmate Calls Your Office – The inmate places a call to your office seeking legal assistance or case evaluation.
- Transfer to Chatbot – The call is transferred to the FormVox voice chatbot.
- Chatbot Conducts Interview – The chatbot guides the inmate through the interview using customizable, rules-based conversations with conditional logic and spelling confirmations.
- Receive and Review Data – Transcripts and completed forms are delivered to your team for review and integration with your workflow.
How to Use
- Sign up and start for free to set up your custom chatbot scripts.
- Create conditional question paths, spelling confirmations, and decision trees to tailor the interview flow to your needs.
- Integrate with your CRM or legal software as needed.
- Review collected data and transcripts securely; data is protected with industry-standard encryption and HIPAA compliance.
Pricing (Examples)
- Popular Pay-as-you-go Plan: $10 per hour of Voice Chatbot Talk Time; includes Google Drive integration; no subscription required.
- Enterprise Plan: $699/month (billed annually) includes 100 hours per month, $8/hour for additional time, custom integrations, onboarding, and priority support.
Security & Compliance
- Industry-standard encryption and HIPAA compliance.
- Data capture follows clearly defined, auditable scripts to ensure accuracy and compliance.
FAQs (Representative Questions)
- How does the voice chatbot assist with inmate case evaluations and forms?
- Can I set up custom questionnaires for the chatbot?
- Is the data secure and compliant with legal standards?
- Can the chatbot handle conditional questions based on inmate responses?
- What happens if the inmate pauses or disconnects?
- How can I access the information collected?
- How is billing calculated?
- Can I integrate with existing legal software?
- Is a free trial available?
- How does spelling confirmation work?
- How is compliance with legal and ethical standards ensured?
Key Features
- No-code setup for custom chatbot scripts with conditional logic
- Transfers from live calls to an AI-powered voice chatbot
- Rules-based conversations for predictable, accurate data collection
- Spelling confirmations to ensure name and detail accuracy
- Decision trees and advanced conversation flows
- Transcripts and completed forms delivered for review
- HIPAA-compliant, encryption-secured data handling
- Integrations with CRM and Google Drive (and other tools as needed)
- Pay-as-you-go pricing with scalable enterprise options
- No long-term commitment required for basic usage