GitBook

GitBook – Build product documentation your users will love is a documentation platform designed to help teams create, collaborate on, and publish centralized product docs, API docs, and help centers. It emphasizes a product-driven approach to documentation, enabling teams to transform docs into a core part of the user experience. The platform integrates collaboration, version control (Git), AI-assisted writing, hosting, analytics, and access control to deliver polished, scalable documentation for both technical and non-technical audiences.

How it works

1. Create and organize content. Build product docs, API docs, and help centers with a WYSIWYG editor or markdown, and structure them in a centralized knowledge hub.
2. Collaborate with your team. Coordinate edits, feedback, and reviews across writers, engineers, and product managers.
3. Sync with Git repositories. With Git Sync, link GitHub or GitLab repositories so writers edit content in the WYSIWYG editor while engineers contribute in Git, ensuring version control and quality.
4. Publish and host. Publish fully hosted docs with a single click, without worrying about hosting or server costs.
5. Enhance with AI and analytics. Use AI to improve writing, shorten content, translate, and generate first drafts; leverage built-in analytics to monitor traffic, user feedback, search term popularity, and more.
6. Control access and customization. Manage authenticated access, customize branding, and tailor docs to different user segments or permissions.

Core Use Cases

• Product documentation, API references, and internal docs
• Public knowledge hubs and customer-facing help centers
• Developer-first documentation with synchronized content across teams
• Centered documentation that scales with product growth

Features

• Centralized product and API docs with a unified publishing experience
• Git Sync to merge WYSIWYG edits with repository-driven development (GitHub/GitLab)
• AI-assisted writing, translation, and content generation
• Fully hosted docs with no hosting or server maintenance required
• Detailed analytics: site traffic, feedback, search term popularity, link clicks, and API endpoint tests
• Access control and authenticated viewing for secure docs
• Brand customization to match your product and company identity
• Adaptive/docs targeting: show content based on user permissions and features

Additional Details

• Sign-in options include GitHub-based signup and team collaboration features
• Aimed at technical product teams seeking developer-first, maintainable, and scalable documentation
• Resources include product docs, API docs, help center, and customer showcase information
• Supported by the GitBook ecosystem, including integrations and AI capabilities

Why teams choose GitBook

• Build docs as a product, not an afterthought
• Centralize and synchronize content across teams and repositories
• Publish quickly with hosted infrastructure and robust access controls
• Leverage AI to accelerate content creation and improvements