HubbleIQ — AI Autonomous IT Support Agent

HubbleIQ is an AI-powered end-user IT support assistant designed to detect, diagnose, and resolve tech issues across enterprise environments. It can be deployed directly into applications, via an app, or in-browser, enabling real-time troubleshooting and proactive issue resolution for end users and IT teams alike.

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Key Capabilities

• Instant AI-Troubleshooting: Real-time data to pinpoint root causes and provide guided resolutions.
• End-User Connectivity Monitoring: Deep visibility into end-user network quality and connections beyond traditional network analysis.
• Application Availability: Proactive monitoring to ensure cloud applications remain up and accessible.
• Device Performance: Detect bottlenecks on user devices and empower self-service resolutions.
• SDK Integration: Seamless integration kit to accelerate onboarding and reduce turnover.
• Self-Service for End Users: Enable users to resolve common issues without IT intervention.

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How It Works

1. Deploy HubbleIQ into your app, via the web, or in-browser to monitor end-user environments.
2. The agent analyzes LAN, WAN, cloud metrics, device performance, and application health.
3. When issues are detected, it triages, guides remediation, and can alert IT with actionable data.
4. In enterprise deployments, insights flow to a dashboard for IT teams, enabling proactive support.

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Applications & Use Cases

• Healthcare & Remote Patient Monitoring: Keeps patients connected to online appointments and RPM devices.
• Customer Experience: Improves satisfaction and ROI by prioritizing end-user experience.
• Employee Experience: Ensures workforce productivity with reliable connectivity and app performance.
• End-to-End Network Visibility: Provides visibility from classroom to home for continuous learning and work.

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How to Get Started

• Deploy HubbleIQ directly into your application, via the app, or through your browser.
• Activate the dashboard for IT teams to monitor network quality, device performance, and application health.
• Start offering AI-powered self-service to end users to reduce IT load and accelerate issue resolution.

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Safety & Compliance

• Designed for enterprise IT support with emphasis on data-driven remediation.
• Proactive notifications to IT teams ensure proper oversight and governance.

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Pricing & Trials

• Available with a free trial for quick setup and evaluation.
• Various pricing tiers tailored to organization size and required deployment scope.

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Testimonials

• "HubbleIQ makes remote issue resolution faster and more efficient, freeing up IT teams to focus on bigger challenges." — IT Leader
• "Real-time insights and proactive alerts keep our remote workforce productive." — IT Manager

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Core Features

• Instant AI-Troubleshooting with root-cause analysis
• End-User Connectivity monitoring beyond traditional networks
• Application Availability monitoring with proactive notifications
• Device Performance insights and AI-powered self-service
• SDK Integration for quick onboarding and workflow integration
• In-app, app-based, or browser deployment options
• Robust IT-dashboard with network, device, and application metrics
• Proactive issue detection and guided remediation for end users
• Proactive alerts to IT with actionable data
• Industry-agnostic applicability (healthcare, education, enterprise, etc.)