Ideta - chatbots and callbots

Ideta AI Tools Suite is a no-code AI-powered customer engagement and automation platform offering chatbots, callbots, live chat, AI assistants, and automation via webhooks. It focuses on enabling businesses to automate conversations, manage community interactions, and connect internal/external tools to streamline workflows. The platform emphasizes ease of use, fast setup, and the ability to scale with AI to handle customer queries 24/7 while reducing the manual workload for teams.

How Ideta Works

1. Choose your AI tool or workflow. Start with Livechat, AI Chatbot, AI Community Manager, AI Assistant for LinkedIn, or Webhooks to automate processes.
2. Train your AI. Easily train your AI with your knowledge base or conversational data to improve responses.
3. Connect integrations. Use Webhooks to connect with third-party apps and databases, creating end-to-end automation scenarios with a few clicks.
4. Deploy and monitor. Start automating, monitor performance, and iterate to improve results.

Key Use Cases

• Customer support automation with 24/7 AI chatbots
• Social media community management with AI responses
• LinkedIn engagement through AI-generated comments and translated replies
• Automated workflows and data transfers via Webhooks
• No-code setup to get started quickly and scale as needed

Getting Started

• Start for free and explore the product without heavy onboarding.
• Access educational resources through the University, blog, and videos to learn best practices.
• Book a demo or contact support for guided setup.

Safety and Best Practices

• Use AI responses as a first-touch channel and safely handover to a human when needed.
• Ensure compliance with data privacy policies when integrating with external tools and handling customer data.

Core Features

• No-code AI chatbot creation
• Livechat for website visitor interactions
• AI Community Manager to manage and respond to comments
• AI Assistant for LinkedIn to generate comments and translate replies
• Webhooks to automate workflows and connect to external tools
• Training capabilities to tailor AI responses
• 24/7 AI-driven customer support and automation
• Fast setup with free starting plan and scalable options
• Educational resources (University, Blog, Videos) for ongoing learning