Intaali AI Virtual Customer Agent (AccoreLab)

Intaali is an AI-powered virtual customer agent designed to provide immediate assistance, automate repetitive inquiries, and enhance customer service across multiple languages. It is marketed with a 14-day free trial and tiered pricing to scale with business needs. The tool aims to reduce support workload by answering common questions, guiding users through basic troubleshooting, and escalating complex issues to human agents when necessary.

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Key Capabilities

• Instant Answers: Provides quick responses to frequently asked questions.
• Multilingual Support: Answers in major languages (English, Arabic, Hindi, Spanish, Russian, Chinese, and more).
• Company & Product Knowledge: Delivers detailed information about the company and its products.
• High First-Contact Resolution: Aims to resolve up to 85% of customer questions automatically.
• Escalation: Escalates complex issues to human agents when needed.
• Data-Driven Training: Can be trained by users using their own company data to tailor responses.
• Comprehensive Coverage: Designed to cover every touchpoint in the customer journey.
• Training & Customization: Train Intaali with your own data to improve accuracy and relevance.
• Analytics & Alerts: Email alerts for chat updates.

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How It Works

1. Deploy the AI chatbot on your preferred channels and start handling customer inquiries.
2. Intaali responds in the customer’s language and provides accurate information from your company data.
3. For complex or sensitive issues, the bot escalates to a human agent.
4. Use the training feature to continually improve responses based on real interactions.

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Plans & Pricing (as listed)

• Basic: $29/month — 2000 chats/month
• Standard: $49/month — 4500 chats/month
• Premium: $99/month — 10000 chats/month Each plan includes AI training with your data and email alerts for chat updates. 14-day free trial available; cancel anytime.

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How to Use Intaali

• Book a Demo or start the 14-day free trial to evaluate the platform.
• Connect your data sources to train the bot with your company information.
• Configure languages, escalation rules, and channels.
• Monitor performance via chat analytics and adjust responses as needed.

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Notes on Usage and Support

• Helps reduce workload by handling up to 85% of common inquiries automatically.
• Designed for quick setup and scalable to larger teams and higher volumes.
• Contact: +971 56 805 8642 or [email protected] (Dubai, UAE).

Core Features

• AI-powered customer support chatbot with 14-day free trial
• Multilingual responses across major languages
• Detailed company/product knowledge delivery
• High first-contact resolution (up to 85%)
• Escalation to human agents for complex issues
• Self-training using your own company data
• Channel-agnostic deployment across support touchpoints
• Email alerts for chat updates
• Tiered pricing with scalable chat limits
• Quick setup and ongoing training to improve accuracy