Interview Bot

Scale Qualitative Research with AI: A toolkit to automate and enhance deep feedback interviews, hybrid research, and market insights using AI-powered conversations.

Overview

• Enables hundreds of deep feedback interviews daily by letting AI talk to customers and users. Includes Interview Bot and Live Demo options for early access.
• Combines qualitative depth with lightweight quantitative inputs by blending survey simplicity with in-depth conversations.
• Supports multilingual interviews and local-language market exploration for global insights.

How It Works

• Conduct deep interviews at scale: Use AI to script, conduct, and analyze interviews across multiple topics and respondent groups.
• Empathic listening: The system emphasizes active listening to foster trustworthy conversations and surface missing insights.
• Hybrid insights: Merge qualitative depth with quantitative signals to validate findings and surface trends.

Use Cases

• Qualitative Research: Deep-dive interviews for product feedback, feature validation, and user experience research.
• Market Expansion: Identify demand, risks, and hidden insights across regions in local languages.
• Accounts at Risk: Proactively understand churn drivers with empathetic, candid conversations.
• Solution Validation: Assess feasibility of solutions through collaborative customer conversations.
• Continuous Discovery: Maintain ongoing discovery cycles with accessible interview automation.

Product Features

• No-code scripting and review: Script interviews and review responses in an approachable UI.
• Multilingual support: Conduct interviews in over a hundred languages without script translation.
• REST API: Access responses via a straightforward REST API endpoint for data analytics and aggregation.
• White-labeling: Brand the tool with customized colors, logos, and messaging.
• Localization: Conduct interviews in local languages to capture culturally relevant insights.
• Privacy-first: Designed to protect respondent privacy and data (no unnecessary data exposure).
• Upcoming capabilities: Voice input, outbound calling, and customer portal to streamline respondent engagement.

How to Use

1. Define your research goals and interview topics.
2. Configure interview parameters (language, respondent groups, questions).
3. Run AI-driven interviews or start a live demo to preview responses.
4. Retrieve and analyze responses via the REST API or built-in analytics.

Security and Compliance

• Emphasizes privacy and data handling suitable for research contexts (no unnecessary data storage beyond what is needed for analysis).

Core Features

• AI-driven automated interviews at scale (hundreds per day)
• Empathic listening and topic support for rich conversations
• Localization: interviews in 100+ languages
• Hybrid approach combining qualitative depth with quantitative signals
• White-label and localization options for brand customization
• REST API access for data analytics and aggregation
• No-code scripting tool for easy interview setup
• Outbound calling and voice input capabilities (coming soon)
• Customer portal (coming soon) for respondent management