Jurnii AI: AI-powered CX benchmarking and UX insights
Jurnii AI is a comprehensive AI-powered insight tool designed to measure, benchmark, and improve a brand's digital experience. It analyzes over 400 industry-specific data points, delivers real-time benchmarking against closest competitors, and provides actionable recommendations to enhance customer experiences. The suite is built for brands, agencies, and freelancers seeking faster, smarter, and cost-effective CX optimization.
What Jurnii AI Does
- Instant benchmarking: Compare your digital experience against industry peers with automated benchmarking across 400+ data points.
- Actionable insights: Receive tailored recommendations and practical steps to improve key customer journeys, performance, usability, perception, and more.
- Multi-faceted analysis: Covers detailed, multi-category analyses including journey analysis, usability friction, and sentiment/perception from feedback and conversations.
- No-code experience: Operates without required integrations or heavy setup, enabling quick see-and-tell with minimal friction.
- Privacy and efficiency: Aims to reduce manual research time and cost while delivering precise, data-driven insights.
How It Works
- Enter URL or brand name and select competitors to benchmark against.
- The platform analyzes hundreds of data points across your digital experiences within minutes.
- Access insights and tailored recommendations to enhance conversion, engagement, and satisfaction.
The Product Suite
- Jurnii AI: AI-powered insight tool that measures and benchmarks a brand's digital experience against key competitors.
- UX Audit: One-off, comprehensive evaluation of your digital product’s user experience with actionable improvements.
- CX Maturity Assessment: Evaluates your customer experience strategy and processes, identifying strengths, gaps, and growth opportunities.
- Jurnii Studio: Expert consultancy services offering strategic support to improve customer experiences.
How It Helps Different Stakeholders
- For Brands: Save time and money on manual benchmarking while gaining industry-aligned, data-driven insights.
- For Agencies: Deliver rapid, scalable UX analysis to service more clients at reduced cost, enabling strategic improvements.
- For Industries: Leverages industry-specific data points to tailor insights to your market’s unique challenges and expectations.
Key Features and Capabilities
- Automated benchmarking across 400+ industry-specific data points
- Real-time insights with tailored recommendations
- Detailed journey, usability, performance, and perception analyses
- No-code, no-integration platform for quick deployment
- Multi-channel coverage including web experiences and key customer journeys
- Industry-specific data tailoring for relevance and precision
- Access to Jurnii Studio for expert, hands-on support
Getting Started
- Enter your brand and competitors to benchmark.
- Let the platform analyze and return insights within minutes.
- Review and implement the recommended actions to improve CX.
About the Products
- Jurnii AI: Core AI-powered measurement and benchmarking tool.
- UX Audit: In-depth usability assessment with actionable improvements.
- CX Maturity Assessment: Scoring and guidance for CX program advancement.
- Jurnii Studio: Consultancy to help you realize CX optimization at scale.
Additional Details
- Suitable for SMEs, startups, businesses, and enterprises.
- Supports fractional or project-based consultancy services through Jurnii Studio.
- Focuses on delivering faster time-to-insight and cost efficiency compared to traditional UX research methods.