Jurnii AI Product Information

Jurnii AI: AI-powered CX benchmarking and UX insights

Jurnii AI is a comprehensive AI-powered insight tool designed to measure, benchmark, and improve a brand's digital experience. It analyzes over 400 industry-specific data points, delivers real-time benchmarking against closest competitors, and provides actionable recommendations to enhance customer experiences. The suite is built for brands, agencies, and freelancers seeking faster, smarter, and cost-effective CX optimization.


What Jurnii AI Does

  • Instant benchmarking: Compare your digital experience against industry peers with automated benchmarking across 400+ data points.
  • Actionable insights: Receive tailored recommendations and practical steps to improve key customer journeys, performance, usability, perception, and more.
  • Multi-faceted analysis: Covers detailed, multi-category analyses including journey analysis, usability friction, and sentiment/perception from feedback and conversations.
  • No-code experience: Operates without required integrations or heavy setup, enabling quick see-and-tell with minimal friction.
  • Privacy and efficiency: Aims to reduce manual research time and cost while delivering precise, data-driven insights.

How It Works

  1. Enter URL or brand name and select competitors to benchmark against.
  2. The platform analyzes hundreds of data points across your digital experiences within minutes.
  3. Access insights and tailored recommendations to enhance conversion, engagement, and satisfaction.

The Product Suite

  • Jurnii AI: AI-powered insight tool that measures and benchmarks a brand's digital experience against key competitors.
  • UX Audit: One-off, comprehensive evaluation of your digital product’s user experience with actionable improvements.
  • CX Maturity Assessment: Evaluates your customer experience strategy and processes, identifying strengths, gaps, and growth opportunities.
  • Jurnii Studio: Expert consultancy services offering strategic support to improve customer experiences.

How It Helps Different Stakeholders

  • For Brands: Save time and money on manual benchmarking while gaining industry-aligned, data-driven insights.
  • For Agencies: Deliver rapid, scalable UX analysis to service more clients at reduced cost, enabling strategic improvements.
  • For Industries: Leverages industry-specific data points to tailor insights to your market’s unique challenges and expectations.

Key Features and Capabilities

  • Automated benchmarking across 400+ industry-specific data points
  • Real-time insights with tailored recommendations
  • Detailed journey, usability, performance, and perception analyses
  • No-code, no-integration platform for quick deployment
  • Multi-channel coverage including web experiences and key customer journeys
  • Industry-specific data tailoring for relevance and precision
  • Access to Jurnii Studio for expert, hands-on support

Getting Started

  • Enter your brand and competitors to benchmark.
  • Let the platform analyze and return insights within minutes.
  • Review and implement the recommended actions to improve CX.

About the Products

  • Jurnii AI: Core AI-powered measurement and benchmarking tool.
  • UX Audit: In-depth usability assessment with actionable improvements.
  • CX Maturity Assessment: Scoring and guidance for CX program advancement.
  • Jurnii Studio: Consultancy to help you realize CX optimization at scale.

Additional Details

  • Suitable for SMEs, startups, businesses, and enterprises.
  • Supports fractional or project-based consultancy services through Jurnii Studio.
  • Focuses on delivering faster time-to-insight and cost efficiency compared to traditional UX research methods.