Klart AI

Klart AI: AI Assistant & Enterprise Search

Overview

Klart AI is an enterprise-grade AI assistant designed to boost team efficiency and collaboration by seamlessly integrating an intelligent AI assistant with a company’s internal tools and knowledge. It delivers generative AI answers that can be used both for internal use cases and external client-facing questions. The system emphasizes up-to-date information, trust, privacy, and scalable infrastructure.

Key Capabilities

• Generative AI answers connected to company knowledge and tools
• Multi-channel access: Slack, Microsoft Teams, external chat widget, and WhatsApp
• Real-time knowledge updates with a robust fact-checking system
• Secure, private, and fully referenceable responses
• Scalable infrastructure with extensive integrations and customizable permissions
• Choice of best AI model per use case (GPT-5, Claude 3, Cohere, Mistral, Perplexity, etc.)
• Serverless Retrieval-Augmented Generation (RAG) for accurate results

How It Works

• Klart AI retrieves the most relevant information from company knowledge sources and tools.
• It answers using the most up-to-date knowledge, with automatic real-time refreshes.
• A fact-checking system ensures accuracy and reliability of responses before delivery.
• Answers are secure, private, and fully referenceable for verification.

Integrated Access Points

• Slack: Talk to Klart AI inside Slack as a coworker with access to company knowledge.
• Microsoft Teams: Access Klart AI within Teams for internal queries.
• External Chat Widget: Integrate AI into your website to handle customer queries automatically (supports ~80% of common inquiries).
• External WhatsApp: Serve customers via WhatsApp with quick booking or purchasing capabilities.

Security, Privacy & Compliance

• GDPR and CCPA compliant with SOC2-certified practices
• No third-party data handling; data is kept within approved company boundaries
• Granular permissions to control who can see what information
• Fully referenceable and auditable responses

Best AI Models for Use Cases

Klart AI selects the most suitable AI model per use case, offering access to leading models and ensuring high-quality answers.

Integrations & Extensibility

• 100+ integrations with popular tools and services
• Custom integrations can be built for company-specific databases and tools
• Omni-channel support to unify internal and external communications

Use Cases by Role

• HR & IT: Self-service information and policy guidance to reduce repetitive questions
• Customer Support: Automate a large portion of tickets via chatbot and knowledge queries
• Operations & Projects: Keep teams aligned with up-to-date project information and timelines

Customer Testimonials

Real-world feedback highlights efficiency gains, cross-platform search capabilities, and reliable access to right numbers from large datasets.

Getting Started

• Get started for free and book a demo to explore tailored configurations for your organization.

• Slack integration: access Klart AI directly inside Slack as a coworker with full knowledge access
• Microsoft Teams integration: query and receive answers within Teams
• External chat widget: website-integrated AI to handle up to ~80% of customer inquiries
• External WhatsApp channel: customer support and sales conversations via WhatsApp
• Generative AI answering across internal and external use cases
• Serverless Retrieval-Augmented Generation (RAG) for up-to-date responses
• Fact-checking system ensuring accuracy and verifiability
• Secure, private, and fully referenceable answers
• Multilingual, multi-language search and support
• Granular permissions and access controls
• 100+ integrations with popular tools; custom integrations available
• Choice of top AI models (GPT-5, Claude 3, Cohere, Mistral, Perplexity and more)
• Scalable infrastructure with robust governance and reporting
• Real-time knowledge updates