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Kraftful

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Research & Data Analysis

Introduction

AI analysis tool for product feedback and insights

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Kraftful Product Information

Kraftful is an AI-powered copilot for product builders that helps teams turn user feedback into actionable product insights. It aggregates feedback from 30+ sources (surveys, reviews, calls, support tickets, etc.), analyzes it quickly with patent-pending hallucination detection, and surfaces trends, top requests, and actionable items like user stories and PRDs. The platform emphasizes speed, collaboration, and multilingual support, enabling teams to write requirements, plan projects, and communicate insights across Jira, Linear, Slack, and other tools. Kraftful is designed for product teams who want to decrease time-to-insight and align roadmaps with real user needs, while ensuring data privacy and accurate analysis.

How Kraftful Works

  1. Connect feedback sources. Link surveys, user interviews, reviews, support tickets, chats, and other data sources.
  2. Auto-sort and analyze. Kraftful categorizes data into feature requests, complaints, and other themes, while applying proprietary hallucination detection to reduce false signals.
  3. Explore insights. Inspect summaries, trends, and verbatim user quotes to understand issues and opportunities.
  4. Act on insights. Generate user stories, PRDs, and acceptance criteria; export to Jira, Linear, or directly in Kraftful.
  5. Collaborate and translate. Post updates to Slack, translate insights into multiple languages, and invite team members to review findings.

Kraftful emphasizes privacy and security: data is analyzed to extract insights, and the platform supports SOC 2 and GDPR compliance. It is designed so teams can scale their product research without exposing data or relying on manual, error-prone analysis.

Core Capabilities

  • Connect and ingest feedback from 30+ sources (surveys, interviews, reviews, tickets, chats, and more)
  • Auto-sort by theme (top feature requests, complaints, etc.) and summarize insights
  • Proprietary hallucination detection to improve accuracy
  • Multi-language support with automatic translation of insights
  • Sentiment and emotion analysis to gauge customer feelings over time
  • Generate user stories and PRDs from insights; export to Jira, Linear, or via Kraftful
  • Create custom surveys and auto-analyze responses
  • AI-powered user interviews that can scale to thousands of participants
  • Post insights to Slack weekly summaries and collaborate with teammates
  • Projects and auto-organization of insights into themed workspaces
  • Safe data handling: you own your data; Kraftful does not train on your data
  • SOC 2 and GDPR compliant
  • Kraftful GPT: product-coach guidance for best practices, frameworks, and strategic roadmaps

Use Cases

  • Turn large volumes of feedback into prioritized feature requests
  • Write PRDs and user stories directly from insights
  • Track sentiment trends and identify emergent issues
  • Translate feedback and share insights with global teams
  • Run AI-powered interviews to gather expansive user input
  • Export actionable items to development tools like Jira or Linear

How to Use Kraftful

  1. Connect sources. Link surveys, app reviews, chats, and more to Kraftful.
  2. Analyze and auto-sort. Let Kraftful categorize and summarize feedback; review top feature requests and common complaints.
  3. Dive into insights. Read summaries, view themes, and inspect representative quotes.
  4. Act and align. Generate user stories or PRDs; set acceptance criteria and assign to teammates.
  5. Collaborate. Share insights in Slack, translate to your team’s language, and invite collaborators.

Safety and Legal Considerations

  • Use insights to inform product decisions and prioritize user needs.
  • Ensure compliance with data privacy regulations and internal data policies.
  • Do not rely on AI outputs for regulatory or legal conclusions without human review.

Why Teams Choose Kraftful

  • Speeds up analysis: from hours to minutes for turning feedback into action
  • Reduces manual task load: surveys, interviews, and summaries generated automatically
  • Improves product-market fit insights through multi-source aggregation
  • Strong collaboration features and integration with common product tooling
  • Transparent data handling and privacy safeguards

Pricing and Availability

  • Free trials available; upgrade to Pro or Team for broader features and collaboration.
  • Team pricing includes enhanced collaboration, multi-user access, and advanced AI capabilities.

What People Are Saying

  • Kraftful helps translate large volumes of user feedback into actionable product insights quickly
  • Teams can scale product research without sacrificing accuracy or privacy

Quick Comparison Highlights

  • vs. traditional product research: faster insights, multi-source aggregation, AI-driven prioritization
  • vs. basic survey tools: auto-generated interviews, user stories, PRDs, and export to development tools

What You Get

  • Connectable sources: 30+ feedback channels
  • Auto-sorted insights with actionable outputs
  • Multilingual support and auto-translation
  • AI-powered interviews and surveys
  • PRD and user story generation with Jira/Linear export
  • Slack integration and collaboration features
  • Strong data privacy and security posture
  • Kraftful GPT for product coaching and strategic guidance