AI Tool Directory Logo
AI Tool Directory
Home›Office & Productivity›Lancey | AI Copilot for Product Teams
Lancey | AI Copilot for Product Teams screenshot

Lancey | AI Copilot for Product Teams

Open site
Office & Productivity

Introduction

AI copilot for product teams

Featured

SuperX

Grow faster on 𝕏

Hailuo AI

It's like a Hollywood studio in your pocket!

Chatbase

Chatbase is an AI chatbot builder that uses your data to create a chatbot for your website.

n8n

Workflow automation for technical people

Lancey | AI Copilot for Product Teams Product Information

Lancey is an AI-driven product intelligence platform that turns scattered customer feedback from multiple channels (sales calls, support tickets, Slack, surveys, etc.) into clear, data-backed product decisions. It helps product teams move from reactive, manual processing to proactive, data-driven prioritization and action.

How Lancey Helps

  • Unifies feedback from across the product stack and automatically processes, categorizes, and tags it.
  • Enables smarter prioritization with a custom product taxonomy tailored to your team.
  • Translates feedback into tangible actions (e.g., user interviews, PRD creation) and closes the feedback loop by notifying stakeholders of progress.
  • Delivers on-demand product research in plain language to accelerate discovery and decision-making.
  • Integrates with existing tools and workflows to minimize switching costs and maximize adoption.

How It Works

  1. Automatic processing: Feedback data is ingested and automatically processed, categorized, and tagged.
  2. Custom taxonomy: Tag and organize feedback using your own product taxonomy for precise filtering and reporting.
  3. Holistic insights: Combine data from all sources to surface meaningful product insights that drive improvements.
  4. Act on feedback: Convert insights into concrete actions like user interviews or PRD creation.
  5. Close the loop: Notify customers and teams about progress on their feedback to build trust and transparency.

Use Cases

  • Prioritize features and fixes based on consolidated customer input.
  • Surface trends across multiple channels to identify recurring pain points.
  • Accelerate product research with on-demand inquiries explained in plain language.
  • Unify data across the product stack for a single source of truth.

Why Teams Choose Lancey

  • Designed for smarter product decisions with an emphasis on actionable insights.
  • Automatic processing reduces manual toil and speeds up decision cycles.
  • Custom taxonomy ensures feedback is organized in a way that matches your product strategy.
  • Real-time or near-real-time insights help you stay aligned with customer needs.
  • Ability to turn feedback into concrete actions and close the feedback loop with customers.

How to Get Started

  • Request access to join the platform and connect your data sources.
  • Set up your custom product taxonomy to match your roadmap.
  • Begin surfacing insights and turning them into prioritized actions for your roadmap.

Safety and Compliance

  • Recommends using the platform for internal product planning and customer-aligned decision-making.
  • Ensure you have appropriate permissions to use customer feedback and to contact customers for interviews or updates.

Core Features

  • Automatic processing: feedback data is automatically processed, categorized, and tagged
  • Custom product taxonomy: tag feedback using your own taxonomy
  • Unified data across sources: insights from all your data in one place
  • Actionable outputs: turn feedback into user interviews, PRD creation, and other actions
  • Close feedback loops: notify customers about progress on their feedback
  • On-demand product research: plain-language answers to fuel product investigations
  • Integrations with existing tools and workflows for seamless adoption
  • SOC 2 Type II compliant (security and compliance assurances)