Live Chat Product Information

Chatmyer - Free Live Chat & Chatbot Platform for Websites is a real-time live chat and AI-powered chatbot platform designed to engage website visitors, resolve queries, and convert leads. It offers a zero-coding setup, plug-and-play integration, mobile app access, and a fully managed live chat experience. The platform emphasizes instant responses, complaint management, brand customization, and cost-efficient customer support for businesses of all sizes.


How to Use Chatmyer

  1. Sign Up Free to create your account and access the live chat and chatbot tools.
  2. Integrate on Your Website using simple code snippets to enable real-time live chat for visitors.
  3. Create Chatbots with Zero Coding through an intuitive interface and deploy them on your site to handle common queries automatically.
  4. Engage Visitors in Real-Time with fast responses, ticket-based complaint handling, and up-to-date status tracking.
  5. Manage Brand Experience by customizing the chat window, agent avatars, logos, and chat buttons to match your website’s look.
  6. Scale with Mobile App to stay connected and respond on the go.

Core Features

  • Real-time Live Chat: instant connection with website visitors.
  • Ticket-Based Complaint Resolution: manage and resolve customer complaints efficiently.
  • Quick Responses: deliver fast, helpful replies to delight customers.
  • Real-Time Complaint Status: keep everyone informed with up-to-date statuses.
  • Zero-Coding Bot Creation: sign up quickly and build chatbots without coding.
  • Simple Code Integration: easy deployment on any site.
  • Live Chat from Desktop or Mobile: stay connected anywhere, anytime.
  • Brand Customization: tailor the chat window and visuals to your brand.
  • Local Notifications: receive immediate alerts on mobile and desktop.
  • Fully Managed Live Chat Platform: end-to-end support and optimization.
  • Lead Generation & Conversion: designed to grow sales and engagement.
  • Image & Media Sharing: exchange visuals within chats to accelerate understanding.
  • 24/7 Availability: always-on customer support capability.
  • Cost Efficiency: reduce operational costs with automated and live support.

Who It’s For

  • Businesses seeking a free, easy-to-implement live chat solution with optional AI chatbots.
  • Teams wanting real-time customer support, faster response times, and scalable lead generation.
  • Brands needing consistent, customizable customer interaction across web and mobile.

How It Works

  • Sign up for a free account.
  • Create and customize your chat experience (window, avatars, logos, buttons).
  • Add the chat embed to your website and/or use the mobile app for on-the-go engagement.
  • Deploy chatbots with no coding and route conversations to human agents as needed.
  • Monitor performance with ticketing, response times, and complaint status updates.

Safety and Legal Considerations

  • Use Chatmyer to enhance customer support, ensuring transparency in bot interactions and honoring user privacy.

Core Features (Summary)

  • Free sign-up and zero-coding chatbot creation
  • Real-time live chat across web and mobile
  • Ticket-based complaint management with real-time status updates
  • Quick, brand-consistent customization options
  • Simple code integration for easy site deployment
  • Fully managed platform with 24/7 availability
  • Image sharing and rich media support within chats
  • Local push notifications for fast responses
  • Scalable lead generation and customer engagement tools