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Mate Direct

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Chatbots & Virtual Companions

Introduction

AI WhatsApp assistant for business communication and automation.

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Mate Direct Product Information

AI-Powered WhatsApp Assistant | Mate Direct © 2025 is a ready-to-deploy AI-driven assistant for WhatsApp that automates customer conversations, supports multi-language interactions, and integrates with Google Sheets and scheduling tools. It is designed to respond 24/7, maintain brand voice, and scale your customer support without increasing headcount. The setup is rapid (minutes) and requires no lengthy coding, with flexible pricing plans and a feature-rich knowledge base option.

How it works

  1. Sign Up and Connect WhatsApp: Create an account and link your WhatsApp number. A secure system ensures a quick, safe connection in under a minute.
  2. Configure Workspace: Set up languages, business instructions, and your knowledge base to tailor responses.
  3. Data Integration: Connect Google Sheets to provide real-time data access for accurate replies.
  4. Automated Responses: The AI handles inquiries 24/7 in multiple languages, summarizing long conversations when needed.
  5. Billing and Plans: Choose a plan that matches your business needs; tokens are used per message and replenish with subscription renewals.

Features and Capabilities

  • Multilingual AI assistant for WhatsApp with 98+ language support
  • Quick setup: connect WhatsApp in minutes and start automating conversations
  • Real-time data access via Google Sheets integration
  • Custom knowledge base to ensure accurate, on-brand responses
  • 24/7 automated responses with human escalation when needed
  • Ability to summarize lengthy chat histories into concise briefs
  • Voice message processing with transcription and text responses
  • Scheduling integration for appointments and meetings (Google Calendar, Calendly, and more)
  • Flexible pricing plans (Starter, Pro, Business, Bundle) with token-based usage
  • Lead and conversation optimization: surface upsell opportunities during chats
  • Easy on/off control and smooth handoff to human agents when required
  • Availability across multiple languages within the same conversation

Plans and Use Cases

  • Starter: $9/month, 2.0M tokens
  • Pro: $19/month, 5.0M tokens
  • Business: $29/month, 10.0M tokens
  • Bundle: $59/month, 30.0M tokens

Ideal for e-commerce, SaaS, service providers, and teams needing scalable, multilingual WhatsApp support with data-driven responses and seamless scheduling integrations.

Safety and Support

  • Escalation to human agents when uncertain, ensuring accurate information
  • Brand voice consistency through configurable instructions and knowledge base
  • Comprehensive FAQ and blog resources for ongoing optimization

Core Features

  • Quick WhatsApp connection with secure setup (<em>under a minute</em>)
  • Multilingual support (98+ languages) for both input and output
  • Google Sheets integration for dynamic data-driven responses
  • Custom knowledge base for accurate, brand-consistent information
  • 24/7 automated customer responses with escalation to humans when needed
  • Conversation summarization for long chat histories
  • Voice message processing and transcription
  • Scheduling integrations with Google Calendar, Calendly, and more
  • Flexible tiered pricing with token-based usage
  • Turn single inquiries into opportunities with upsell prompts
  • Simple activation/deactivation and control over conversations