Merchanto

Merchanto is an AI-powered chargeback prevention and fraud mitigation platform designed to stop chargebacks and improve payment acceptance for online businesses. It offers end-to-end, real-time dispute management with direct integration to Visa and Mastercard networks, enabling merchants to resolve issues before disputes escalate. The solution emphasizes fast onboarding, near-real-time data sharing, and AI-driven analysis to protect revenue and optimize key performance indicators related to chargebacks and refunds.

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How Merchanto Works

1. Direct integration with card networks. A single integration connects you to a global network of VISA and MasterCard issuers for dispute data and resolution workflows.
2. Real-time dispute data sharing. Merchanto enables near-real-time exchange of purchase details between financial institutions and merchants to prevent chargebacks at the pre-dispute stage.
3. AI-powered insights. Advanced AI and ML analyze transactions, disputes, and risk signals to guide rapid, accurate decisions that reduce chargeback rates and improve acceptance.
4. One day onboarding. Quick setup and onboarding so online businesses of any size can start protecting revenue swiftly.
5. Dedicated support. 24/7 access to an experienced manager for rapid assistance and guidance.

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Key Benefits

• Global reach with direct Visa/MasterCard connections
• Near-real-time dispute resolution to prevent chargebacks
• Increased acceptance rates through faster refunds and resolutions
• Transparent, useful statistics and KPI visibility
• Advanced AI/ML-based fraud and chargeback prevention

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How It Works

• Connect Merchanto via API for live dispute data and fraud signals.
• Monitor disputes, refunds, and chargeback risk in a centralized dashboard.
• Use AI-driven recommendations to resolve issues quickly and minimize revenue loss.
• Access performance metrics and insights to optimize processes and acceptance rates.

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Safety and Compliance

• Designed for merchants seeking to minimize chargebacks while maintaining compliant processes with card networks.

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Core Features

• End-to-end chargeback prevention platform
• Direct integration with VISA and MasterCard networks
• Real-time sharing of dispute data between merchants and issuers
• AI-powered fraud and chargeback analysis
• One-day onboarding and rapid deployment
• 24/7 dedicated manager support
• Global reach with thousands of card issuers
• Transparent statistics and KPI dashboards
• Near-real-time dispute resolution to improve acceptance rates