Missive

Missive is an inbox collaboration tool designed for teams that run on email. It keeps your existing email workflow intact while enabling team-wide visibility, collaboration, and management directly inside your inbox. It is built to help multiple teammates discuss emails, delegate actions, and track work without requiring you to switch apps or disrupt your process.

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Overview

• Trusted by 4000+ companies for daily collaboration around emails.
• Designed to let teams discuss, annotate, and collaborate on emails before they’re sent, maintaining context and avoiding back-and-forth in separate tools.
• Provides dedicated team spaces, shared inboxes, and shared tasks to coordinate work efficiently.

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How it Works

1. Turn any email into a task to assign work and track progress.
2. Use team spaces and shared inboxes to organize conversations and duties by project, client, or function.
3. Leverage internal statuses and tagging to keep stakeholders informed without triggering action on every user.
4. Automations and rules handle repetitive tasks, ensuring consistency and saving time.
5. Integrations with 25+ apps bring additional context and capabilities into your workflow.

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Key Use Cases

• Collaborative drafting and review within a team inbox
• Visibility into who’s doing what, with workload awareness and capacity planning
• Shared spaces for cross-functional collaboration without leaving the inbox
• Automated rules to streamline repetitive email-based tasks

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Features

• Shared inboxes and team spaces for coordinated email workflows
• Internal statuses and tagging to keep stakeholders informed
• Convert emails into tasks with due dates and owner assignment
• Capacity and workload visibility across team members
• Rules and automations to run repetitive tasks automatically
• Contextual context by pulling in data from 25+ integrations
• Customizable shortcuts, layouts, templated replies, and flexible workflows
• Multi-organizational support with calendars and signatures management
• Team-wide collaboration with internal threads, chatrooms, and collaborative drafting
• Robust security options including multi-factor authentication and SOC-2 controls

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Integrations & Customization

• Integrates with 25+ apps to enrich email workflows
• Customizable rules, templates, and channels to fit your unique process
• Supports Google Workspace, Office 365, and multiple calendars and signatures

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Safety & Compliance

• Designed for business collaboration with controls to keep email-based work auditable and traceable
• Respectful handling of sensitive information with role-based access and internal discussions prior to sending

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Why Teams Choose Missive

• Keeps your email-centric workflow intact while adding collaboration and coordination
• Improves transparency on who is doing what and when
• Reduces email chaos by turning emails into trackable tasks
• Scales from small teams to large organizations with flexible configurations