MxChat

MxChat AI-powered Chatbot Plugin for WordPress

MxChat is an AI-powered chatbot plugin for WordPress that enhances customer support with 24/7 automated conversations. It integrates with OpenAI API and can leverage your website content as context to deliver human-like interactions, aiming to boost customer satisfaction and streamline support operations.

---

How it works

• Integrates AI-powered chat directly into WordPress sites.
• Connects to OpenAI and uses your own site content as contextual knowledge.
• Designed for ease of setup, with options for customization and knowledge base uploads.
• Includes plans with different feature sets (Free, Pro, Agency, Agency Plus).
• Emphasizes secure, compliant performance and WordPress-standard coding practices.

---

Use Cases

• Customer support automation with natural, human-like responses.
• Knowledge base access: users can get answers sourced from your site content.
• Lead generation and data capture through chat-based forms.
• Integration with WooCommerce for product recommendations, order status, and cart assistance (available in Pro/Agency addons).

---

How to Use MxChat

1. Install and activate the MxChat plugin on your WordPress site.
2. Configure OpenAI integration and connect your knowledge base or site content.
3. Customize chat appearance and behavior using no-code options.
4. Explore add-ons for advanced features (WooCommerce integration, forms, data export, live data, etc.).
5. Deploy the chat on pages where customer inquiries occur.

---

Pricing (High-Level)

• Basic (Free): Core AI chatbot features.
• Pro: Advanced AI models, lead capture forms, PDF & image capabilities, WooCommerce integration, full theme customization.
• Agency: Multiple license keys, agency-level features, bulk discounts, enhanced support.

---

Safety and Best Practices

• Use AI responses as customer support, with appropriate monitoring and fallback to human agents when needed.
• Ensure data privacy by handling user data in compliance with your policy and applicable laws.

---

Core Features

• AI-powered WordPress chatbot that uses your site content as context
• OpenAI API integration for natural, human-like conversations
• Easy setup with no-code configuration options
• Knowledge base uploads and content-based responses
• Multiple pricing tiers (Free, Pro, Agency, Agency Plus) with feature-rich addons
• WooCommerce integration for product recommendations, order status, and cart management
• Lead generation forms, data capture, and form logic
• Content moderation and safety controls
• Multi-language and template-friendly customization
• Security-conscious architecture aligned with WordPress standards