NexxtSupport

NexxtSupport is an AI-first all-in-one customer support platform that lets you build tailor-made ChatGPT-style chatbots trained on your own data. These bots can handle a large portion of customer queries, be embedded on websites and messaging channels, and provide data-driven insights to boost sales and automate support.

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Key Use Cases

• 24/7 customer support: automated handling of up to 80% of queries, with easy escalation when needed.
• Employee support: quick access to HR materials and company data, with automated training pathways.
• Lead generation: chatbots configured to gather leads and export them to your CRM or as CSV.
• Shopping assistant: upsell/cross-sell with advanced recommendation capabilities.

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How It Works

1. Upload data and customize your bot’s style (branding, colors, tone).
2. Train the AI on your documents (PDFs, Word, web links) or connect data sources and platforms (Notion, Confluence, etc.).
3. Embed the chatbot on your website or other channels with a simple code snippet and start using it.

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Data & Integrations

• Data Sources: PDFs, Word, TXT, web links; or direct website content.
• Integrations: CRM, e-commerce, and marketing automation platforms; multiple use-case integrations available.
• Languages: supports 50+ languages.

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Analytics & Insights

• Track conversations, visitors, devices, and satisfaction with advanced analytics.
• Access conversation logs and detailed metrics to drive data-driven decisions.

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How to Get Started

• Start with a freemium plan (no credit card required).
• Request a demo to explore features before upgrading.
• Embed on your site in minutes via a code snippet.

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Safety & Compliance

• Train with your own data to ensure responses align with your brand and policies.
• Manage access to data resources and update training as needed.

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Core Features

• Customizable branding: logo, color palette, and tone to match your brand
• Data-driven training: upload documents or connect data sources for instant learning
• Easy embedding: quick website integration with a snippet
• 50+ language support for global reach
• Robust analytics: conversations, visitors, devices, satisfaction, and more
• Lead generation and CRM exports
• Shopping assistant with advanced recommendations
• Multi-channel support (website, Messenger, WhatsApp, etc.)
• 24/7 automated support with human handoff options
• Ready-to-scale plan with no credit card required for starter usage