Punya AI is a no-code AI chatbot platform designed for high-performance AI interactions with built-in guardrails for safety. It targets business workflows such as customer support and data analysis, enabling teams to deploy AI-driven chatbots without coding. Key use cases include answering customer questions, troubleshooting, resolving issues, and analyzing data to provide actionable suggestions. The platform indicates a coming-soon roadmap for enhanced data analysis capabilities and customer support correctness testing, along with community and policy integrations (Discord, Terms, Privacy).
Use Cases
- Customer Support AI: answer questions, troubleshoot, and resolve issues for customers.
- Data Analysis AI: answer business questions, analyze data, and provide actionable suggestions. (Coming Soon)
How It Works
- Sign up or access the no-code platform to configure your AI chatbot.
- Define intents, responses, and guardrails to ensure correct and safe interactions.
- Deploy the chatbot to customer channels and monitor performance.
Safety and Guardrails
- High-performance GPT with guardrails to ensure safety and reliability in customer interactions.
Core Features
- No-code platform for building AI chatbots
- High-performance GPT integration with safety guardrails
- Targeted use cases for customer support and data analysis
- Quick deployment to customer channels without coding
- Ongoing roadmap items including Data Analysis AI and Correctness Testing Blog integration