Punya AI Product Information

Punya AI is a no-code AI chatbot platform designed for high-performance AI interactions with built-in guardrails for safety. It targets business workflows such as customer support and data analysis, enabling teams to deploy AI-driven chatbots without coding. Key use cases include answering customer questions, troubleshooting, resolving issues, and analyzing data to provide actionable suggestions. The platform indicates a coming-soon roadmap for enhanced data analysis capabilities and customer support correctness testing, along with community and policy integrations (Discord, Terms, Privacy).


Use Cases

  • Customer Support AI: answer questions, troubleshoot, and resolve issues for customers.
  • Data Analysis AI: answer business questions, analyze data, and provide actionable suggestions. (Coming Soon)

How It Works

  1. Sign up or access the no-code platform to configure your AI chatbot.
  2. Define intents, responses, and guardrails to ensure correct and safe interactions.
  3. Deploy the chatbot to customer channels and monitor performance.

Safety and Guardrails

  • High-performance GPT with guardrails to ensure safety and reliability in customer interactions.

Core Features

  • No-code platform for building AI chatbots
  • High-performance GPT integration with safety guardrails
  • Targeted use cases for customer support and data analysis
  • Quick deployment to customer channels without coding
  • Ongoing roadmap items including Data Analysis AI and Correctness Testing Blog integration