Rannkly – All-in-One Online Reputation Management Tool for Businesses

Rannkly is an integrated platform designed to help businesses collect, monitor, analyze, and respond to customer reviews and engagements across reviews, social media, messaging, campaigns, tickets, and more. It combines AI-assisted insights with centralized workflows to boost visibility, brand trust, and revenue across multiple locations and channels.

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Key Modules

• Review Management: Capture, monitor, analyze, and respond to customer reviews with AI assistance.
• Social Media Management: Publish, monitor, and analyze posts across locations with mass publishing and centralized analytics.
• Campaign Management: Coordinate multi-channel campaigns (SMS, WhatsApp, Email) with templates and pricing plans.
• Messaging Management: Unified inbox for all customer messages, including chatbots and automation.
• Ticketing Management: Transform feedback and comments into support tickets with automation and analytics.
• Rannkly Forms & Website Widgets: Create engaging forms and widgets to collect data, leads, and reviews.
• Integrations: Connect with 100+ platforms for seamless data flow and review acquisition.
• Security & Compliance: Enterprise-ready data protection and privacy features.

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How It Works

1. Collect: Gather reviews, messages, and feedback from multiple channels in one place.
2. Monitor: Track sentiment, performance, and audience interactions with AI-powered insights.
3. Respond: Automate or manually respond to inquiries and reviews from a unified inbox.
4. Optimize: Use analytics and competitor insights to refine strategies and messaging.
5. Scale: Manage campaigns, posts, and tickets across locations with centralized controls.

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What You Can Do with Rannkly

• Build and protect your brand reputation by actively managing reviews and social presence.
• Run cross-channel campaigns (SMS, WhatsApp, Email) with templated messages and scheduling.
• Automate responses to common inquiries and feedback to save time and improve consistency.
• Centralize customer conversations into a single, organized workspace per location.
• Turn customer feedback into actionable tickets to expedite case resolution.
• Create attractive data-collection forms and website widgets to capture leads and reviews.
• Integrate with 100+ platforms to streamline data flow and extend reach.

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Safety and Compliance

• Enterprise-grade security and data protection are integrated into the platform.
• Privacy-conscious design with centralized control over access and data handling.

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Core Features

• All-in-one platform for reviews, social, campaigns, messaging, and ticketing
• AI-assisted review analysis and response recommendations
• Unified inbox across reviews, social comments, and messages
• Mass publishing and multi-location management for social channels
• Campaign management across SMS, WhatsApp, Email with templates and automation
• Ticketing to convert feedback into support requests with automation
• Rannkly Forms for data collection and lead capture
• Website Widgets to enhance engagement and lead generation
• 100+ platform integrations for seamless data acquisition
• Enterprise-ready security and data protection