Ref Hub

Ref Hub Australia is an online reference checking and pre-employment assessment platform designed to automate and streamline reference checks, candidate skill assessments, and related hiring workflows. It emphasizes AI-driven insights, security, and scalable performance for teams of all sizes. The tool integrates automated reference requests, AI-generated assessments, and real-time reporting within a single platform, with mobile access and flexible pricing.

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How Ref Hub Works

1. Choose the type of check or assessment (Automated Reference Checks or AI-Generated Assessments).
2. Customize surveys, reference templates, or assessment questions to fit the role.
3. Send surveys or assessments to candidates and referees with automated reminders.
4. Collect responses and generate detailed reports with AI-driven insights for decision-making.
5. Download and share reports with stakeholders.

Core Features

• Automated reference checks with AI-driven insights
• Fraud detection and security measures to protect data
• Survey builder for custom reference check surveys
• AI Assessments with auto grading and customizable questions
• Auto grading and detailed reporting for assessments
• AI Template Builder to create tailored reference check templates
• Wide template library and reusable templates for various roles
• Mobile App for on-the-go management and reporting
• Reminders and notifications to ensure timely responses
• Real-time insights and downloadable reports
• White labeling and custom branding options
• Role-based access and unlimited referees/users (depending on plan)
• PCI-compliant security and data protection
• CSV upload/export and comprehensive history tracking

How to Use Ref Hub

• Create and customize reference check surveys or AI assessments tailored to your needs.
• Send requests to referees and candidates with automated reminders.
• Monitor status in real-time and review AI-generated insights.
• Download or share reports with relevant stakeholders.

Pricing and Plans

• Simple pricing with per-check charges, credit packs, and enterprise options.
• Various bundles (e.g., smaller packs to larger enterprise) with volume discounts and flexible terms.
• No hidden fees or lock-in contracts in many plans; options for monthly or yearly terms.

Security and Compliance

• AI-powered fraud detection and activity monitoring.
• Data encryption and adherence to privacy regulations (GDPR, Australian privacy principles, etc.).
• PCI compliance for payment handling and secure data storage.
• Access controls, history tracking, and audit trails for candidate data.

Use Cases

• Streamline reference checks for high-volume hiring
• Improve hiring quality with AI-generated assessment insights
• Centralize references, assessments, and reporting in one platform
• Scale hiring with unlimited referees and collaborators depending on plan

Safety and Legal Considerations

• Use for legitimate pre-employment purposes and ensure compliance with local employment laws and privacy requirements.

Who It's For

• HR teams, recruiters, and hiring managers seeking automated, scalable reference checks and assessments with real-time reporting and robust security.

Additional Resources

• Templates library, hiring guides, and cost calculators are available to help optimize use and budgeting.

Pricing Tiers (Representative)

• Credit packs and enterprise options are available to fit team size and volume needs.
• Add-ons and discounts for annual billing may apply.

Quick Start

• Start a free trial or request a demo to explore automated checks, AI assessments, and reporting.

Summary

Ref Hub combines automated reference checks, AI-generated assessments, and secure reporting into a single platform to accelerate and improve pre-employment screening, with strong security, flexible pricing, and mobile access.

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Example Use Scenarios

• A mid-sized company automates background references for 100 candidates per month with AI-generated questions tailored to each role.
• An enterprise uses white-labeled reports and custom branding for internal stakeholder reviews.

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Compliance and Data Handling

• Data encryption at rest and in transit
• Access controls and audit trails
• Compliance with GDPR, Australian privacy principles, and other relevant standards