replient.ai is an AI-powered social media comment management tool designed to manage, automate, and optimize engagement across major social channels. It focuses on saving time by centralizing comment handling, generating brand-aligned replies, and automating workflows to improve engagement and ROAS.

Overview

Centralizes all comments from Facebook, Instagram, and TikTok in one dashboard for streamlined management.
Uses AI to generate brand-tailored replies with one-click applicability.
Offers rule-based automations to auto-hide spam, answer FAQs, and notify teams of high-value leads.
Provides sentiment analysis and tagging for richer customer insights.
Supports multilingual engagement to reach a global audience.
Designed for brands of all sizes, with case studies highlighting significant time savings and performance improvements.

How to Use replient.ai

Connect your social channels (Facebook, Instagram, TikTok).
Review and configure automations and AI reply templates tailored to your brand voice.
Onboard with historical data (past comments, website data, documents) to train the AI.
Start auto-generating replies or publish manually after one-click approval.
Monitor performance via activity logs and analytics to refine responses.

Disclaimer: Automated replies and automations should align with your brand guidelines and customer service policies.

Use Cases

Auto-hide spam and negativity to protect brand reputation.
One-click, AI-generated replies for common inquiries (pricing, shipping, product details).
Rule-based automations to accelerate response times and scale engagement.
Multichannel engagement without switching apps.

Core Features

Centralized Comment Dashboard: Manage all comments across Facebook, Instagram, and TikTok in one place.
AI-Powered Replies: Brand-tailored replies generated by AI, ready in one click.
Custom Automations: Over 100 workflows to auto-hide spam, answer FAQs, and notify the team about high-value leads.
Auto Hide: Safeguard your brand by automatically hiding harmful or spammy comments.
Sentiment & Tagging Analysis: Understand feelings and categorize comments for better response strategies.
Multilingual Support: Engage audiences in multiple languages.
Activity Logs: Track all comment actions and history for accountability.
Live Website Data Integration: Relevance-enhanced responses by referencing your website data and documents during onboarding.
Onboarding with Historical Data: Import past comments, website content, and PDFs to train the AI.
Manual vs Automatic Publishing: Auto-generated replies can be posted directly or pre-checked with one-click approval.

How It Works

Gather data from past comments, your website, and documents to train the AI on brand tone and policies.
The AI uses this knowledge to generate contextually accurate, brand-consistent replies in real time.
Automations manage routine tasks (spam hiding, FAQs, lead alerts) so human agents can focus on higher-value work.
Multilingual capabilities expand reach and maintain consistent brand voice across languages.

Benefits

Time savings: Significantly reduce manual comment handling and response times.
Consistent branding: AI-generated replies align with your brand voice and policies.
Scalable engagement: Automations enable efficient management of high comment volumes.
Improved ROAS: More timely responses and smarter engagement can boost conversions.

Target Users

Brands and e-commerce teams needing centralized, efficient comment management.
Agencies managing multiple client brands seeking consistent responses.
Influencers and creators aiming to maintain active, timely engagement.

Safety & Best Practices

Use AI-generated replies as suggested content; review in manual mode when needed to ensure accuracy.
Regularly update templates and automations to reflect product changes, pricing, and policies.
Monitor sentiment and tagging analytics to adapt engagement strategies over time.

Replient AI

Introduction

Email

Tags

Featured

SuperX

Claudekit

n8n

Hailuo AI

Replient AI Product Information