Seasalt.ai

Seasalt.ai is a conversational AI platform that enables businesses to engage customers 24/7 with natural, personalized, and actionable conversations across channels. It offers a suite of AI agents for inbound and outbound interactions, meeting insights, and multi-channel outreach (chat, voice, SMS, WhatsApp). The platform emphasizes automation, lead capture, appointment scheduling, and rapid response times, with a focus on enterprise-ready integrations and HIPAA-compliant healthcare options.

Products

• SeaChat: 24/7 AI customer service agent for inbound chats and messaging. Captures leads from websites and chats, books appointments automatically, and responds within seconds. Lifetime free live agent access is highlighted.
• SeaX: Automated outbound outreach for campaigns and bulk engagement (SMS, voice, WhatsApp). Includes meeting scheduling and analytics.
• SeaMeet: Meeting copilot with real-time meeting transcriptions (10+ languages), meeting analytics (topics, emotions, actions), and integrations to unify meeting data.
• SeaVoice: AI voice agents for calls, with capabilities for auto-answer, call analytics dashboards for hospitals, and HIPAA-compliant options for healthcare contexts.
• SeaSuite: Unified platform to manage SeaChat, SeaX, SeaMeet, and SeaVoice capabilities along with integrations and developer access.

Use Cases

• Small & Medium Businesses: Lead capture, automated appointment scheduling, rapid 3-second response times, and bulk outreach.
• Healthcare: HIPAA-compliant voice and chat solutions for patient interactions.
• Education: Conversational GenAI for classrooms and administrative tasks.
• Marketing & Sales: Outbound campaigns, instant messaging, 1:1 or group outreach, and customer acquisition.

How It Works

1. Deploy SeaChat or SeaX across your channels (website, SMS, WhatsApp, voice calls).
2. AI agents engage customers, answer FAQs, capture leads, and schedule meetings.
3. SeaMeet transcribes and analyzes meetings for topics, emotions, and actions; SeaVoice handles calls with analytics.
4. Integrations with existing CRMs, calendars, and communication tools enable seamless workflows.

Safety & Compliance

• HIPAA-compliant solutions available for healthcare use cases.
• Designed to enable compliant data handling and secure communications across channels.

Getting Started

• Create a SeaChat account or request a demo.
• Configure outbound campaigns with SeaX, set up meeting workflows with SeaMeet, and deploy SeaVoice for calls.
• Use analytics dashboards to measure engagement, conversion, and conversation quality.

Feature Spotlight

• 24/7 AI customer engagement across chat, voice, SMS, and WhatsApp
• Lead capture from websites and chats with rapid appointment scheduling
• Outbound multi-channel campaigns via SeaX (SMS, WhatsApp, voice)
• Real-time meeting transcription, analytics, and action items with SeaMeet
• AI voice agents for calls with auto-answer and call analytics (HIPAA-ready options)
• Unified platform (SeaSuite) to manage all Sea products and integrations
• Enterprise-ready integrations with CRMs, calendars, and business tools
• Fast response times (typical 3-second response for SeaChat)
• HIPAA-compliant healthcare capabilities