SiteSpeakAI is a no-code AI chatbot platform that lets you create a custom agent trained on all your content to automate and scale customer support across multiple channels. It responds to visitors 24/7, reducing tickets and enabling your team to focus on higher-value work. The agent can be embedded on your website and integrated with Slack, Telegram, Discord, and other tools, and it can be trained from various data sources such as knowledge bases, PDFs, Notion, BookStack, YouTube videos, APIs, and databases.
How SiteSpeakAI Works
- Train your AI agent on your content: upload or connect your knowledge sources (knowledge bases, PDFs, Notion/BookStack docs, YouTube videos, API endpoints, databases, etc.). The agent learns to answer questions based on this data.
- Deploy across channels: add the chatbot to your website and connect it to Slack, Telegram, Discord, BookStack, and other platforms to respond to customers wherever they are.
- Smart handling and escalation: the bot provides automated answers and escalates to a human agent when needed, with real-time context.
- Analyze and optimize: review detailed analytics to identify gaps in your knowledge base and improve lead conversion and support efficiency.
- Personalization and branding: customize the chat experience with your logo, theme, avatar, and personalized responses using customer data (e.g., names).
Use Cases
- E-commerce support and order inquiries
- Technical and product support across websites and chat channels
- Self-service knowledge base via chat
- Lead capture and qualification through chat interactions
- Multi-channel support with consistent responses across platforms
Pricing Tiers (Summary)
- Free: $0/month — 1 AI Chatbot, up to 10 source links, basic features
- Startup: $30/month — 1 AI Chatbot, up to 30 source links, more credits
- Pro: $60/month — 2 AI Chatbots, up to 200 source links, advanced features
- Business: $500/month — Unlimited AI Chatbots, up to 2,000 source links, enterprise features
(Prices shown are representative; for exact details refer to the official pricing page.)
Safety and Best Practices
- Train only on you own content; ensure you have rights to the data you upload.
- Use human escalation for sensitive or high-stakes conversations.
Core Features
- No-code AI chatbot builder to train on your data
- Multi-channel deployment: website, Slack, Telegram, Discord, BookStack, Notion, API, and more
- Knowledge-base and data source integration: PDFs, Notion, BookStack, YouTube videos, API, databases, etc.
- Human-in-the-loop escalation with real-time support
- Detailed analytics to identify knowledge gaps and optimize performance
- Fully customizable branding: logo, theme, avatar, personalized responses
- API access and integrations with popular tools
- Automatic lead capture and conversion enhancements
- Ready-to-use templates and workflow automations for support scenarios