Snoooz Product Information

Snoooz AI - Send personalized email auto-replies 24x7

Snoooz AI is an AI-powered email assistant that automatically answers, categorizes, and routes your emails so you stay productive even when you’re tied up in meetings, on vacation, or need personalized auto-replies. It supports personalized templates, sentiment-aware responses, and automated workflow management to improve response times and accuracy across departments such as Sales, Customer Success, Human Resources, and more.


How to Use Snoooz AI

  1. Create a free account (no credit card required) and set up your OOO (out-of-office) workflow.
  2. Define automation rules to route, respond, and delay replies based on sender, language, or context.
  3. Leverage AI templates to generate personalized responses tailored to each scenario.
  4. Monitor performance with analytics and adjust rules to optimize response time and quality.

Disclaimer: Snoooz is designed to automate outbound responses while allowing human oversight where needed.


Use Cases by Team

  • Sales: Improve prospect engagement, shorten time-to-reach quota, and loop in sales reps for high-value emails.
  • Customer Success: Send personalized acknowledgments and coordinate with backups to reduce onboarding delays.
  • Human Resources: Enhance employee experience with timely, thoughtful auto-replies and PTO handling.

Core Features

  • 24x7 automated email responses with personalized templates
  • Auto-categorization and routing of incoming emails
  • Personalization based on sender, sentiment, language, or context
  • Response delay to simulate a human-crafted reply
  • Rules-based segmentation for tailored replies per customer segment
  • Sentiment detection to trigger appropriate actions or surveys
  • Coverage plans with notes and action items for backups
  • Simple team management and OOOs (out-of-office) coordination
  • Analytics to track autoresponder performance and trigger sources
  • Powerful integrations with existing tech stacks
  • Quick start: start using a personalized autoresponder for free
  • Options to book a demo or contact sales for custom needs

How It Works

  • Define automation rules and AI templates.
  • Snoooz analyzes incoming emails, generates personalized responses, and routes them to the right recipients or backups.
  • Administrators can monitor usage, adjust templates, and view performance analytics.

Safety and Best Practices

  • Use personalization responsibly and ensure compliance with data protection policies.
  • Verify critical or high-risk communications before automatic deployment when needed.

Core Capabilities

  • Multi-department use (Sales, Customer Success, HR, etc.)
  • Out-of-office management integrated with email workflows
  • Template-driven personalization with contextual routing
  • Sentiment-aware response generation
  • Rule-based automation and backup routing
  • Comprehensive analytics and reporting
  • Strong integration capabilities with existing tools