Social Conversations Manager

Chat Breezes: All-in-One Social Commerce Platform is an end-to-end customer engagement and sales platform designed to unify conversations across multiple social and e-commerce channels. It enables brands to organize leads, engage clients, and turn chats into conversions within a single, channel-agnostic inbox. The platform emphasizes ease of setup, robust integrations (including Shopify and other major platforms), and data-driven decisions to boost conversion rates and CSAT/NPS scores.

How It Works

1. Create an account (no credit card required) and connect your channels.
2. Sync product catalogs and enable direct product recommendations within chats.
3. Manage conversations from multiple platforms in one streamlined inbox.
4. Leverage automation and analytics to qualify leads, personalize interactions, and optimize outcomes.

Use Cases

• Social Selling
• Social Media Customer Service
• Omnichannel Communication

Platform Capabilities

• Unified Inbox: Manage all messages from one place.
• Connection & Engagement: Engage prospects on their preferred platforms.
• Sync, Share & Sell: Product catalogs and details can be shared directly in chats and transactions completed within the chat interface.
• Powerful Analytics: Access real-time customer insights to tailor conversations and maximize impact.
• Automation: Automated questioning and timely follow-ups to keep conversations progressing toward conversion.
• Data-Driven Decisions: Transform raw data into actionable strategies to boost engagement across channels.
• Multi-Brand Workspace: Manage multiple brands within a single workspace.
• Actionable Analytics: Track success and optimize strategies with data-driven insights.
• Direct Selling: Close deals faster with in-chat product sharing and checkout capabilities.
• Team Collaboration: Shared inbox and collaboration tools for teams.
• Chat Automation: 24/7 instant support and routine task automation.
• Privacy-First Approach: AWS-hosted with strong compliance and privacy safeguards.

Start & Support

• Start Your Free Trial
• Official Platform Partners
• Supported Platforms: Major social, messaging, and commerce integrations
• Support: [email protected]

Security & Privacy

• Hosted on AWS with industry-standard security and compliance certifications (ISO/27001, PCI DSS, SOC 1-3, etc.).
• Privacy-focused: data handling designed to earn and keep user trust.

What You Get

• Unified Inbox across multiple social and commerce channels
• Catalog sync and in-chat product sharing for seamless shopping
• Real-time customer insights and rich customer profiles
• Smart chat automation for lead qualification and follow-ups
• Multi-brand workspace to manage several brands in one place
• Actionable analytics to optimize engagement and conversions
• Direct selling within chat with in-chat checkout capabilities
• Team collaboration tools to streamline internal workflows
• 24/7 chat automation for instant support
• Privacy-first hosting and data protection