Sonero

Sonero AI — Better meetings with AI

Sonero is an AI assistant designed for client-facing teams to extract, organize, and act on insights from customer calls. It aims to improve revenue and retention by providing rich, shareable meeting analytics, transcripts, and actionable next steps. The platform emphasizes privacy, extensibility, and easy integration with existing workflows, including a white-label option and API access.

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How it works

• Receives and analyzes external client conversations (calls, meetings).
• Generates full transcripts, speaker attribution, and linked playback for precise review.
• Extracts highlights (Q&As, topics, action items) and predicts customer intent to inform sales, product, and success efforts.
• Provides audience sentiment analysis (facial expression and speech) to contextualize engagement.
• Delivers automated coaching insights and a quantified Meeting Score to improve future calls.
• Integrates with tools you already use and can be accessed via web app or API.

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Privacy and governance

• Privacy-first design: data ownership remains with you; enterprise-grade end-to-end encryption.
• Options to remove data from UI and systems at any time.
• Output can be kept private, shared with clients, or published to a broader audience depending on configuration.

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Core Features

• Full transcripts with speaker attribution and linked playback
• Raw and complete meeting notes with automated highlights (customer Q&As, key topics, action items)
• Predict & pre-empt intent: identify pain points, potential next steps, and churn risk
• Audience sentiment analysis with visualized energy, emotion, and tone
• Automated coaching: Meeting Score and targeted improvement recommendations
• Integrated with your tools; accessible via web app or API
• White-label capability for branding and external sharing
• Centralized repo to unify go-to-market teams and align follow-ups across Sales, Product, and Customer Success

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Why teams use Sonero

• Accelerates post-call follow-ups and decision-making
• Improves win rates and retention through actionable insights
• Enables sharing of meeting context and insights at scale while controlling privacy

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Safety and Legal Considerations

• Use within compliant internal workflows; ensure consent for recordings where required and share insights responsibly.