Spokk - World's Best Customer Feedback App

Spokk is a customer feedback and review platform designed to convert customer feedback into 5-star reviews quickly, using a single form in under 15 seconds. It supports AI-generated review drafts based on feedback, coupon incentives to boost response rates, and easy posting to major review platforms (Google, Trustpilot, TripAdvisor, Capterra, etc.). The system emphasizes fast feedback loops, actionable insights, and scalable growth for businesses across industries.

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How Spokk Works

1. Send the Form to your Customer: General forms use a fixed URL or share via SMS, Messenger, QR Code, etc. Verified forms can be sent via SMS and are unique to each purchase.
2. Customer Submits Feedback: Submission takes roughly 15 seconds. An editable AI review draft is generated from the feedback.
3. Close the Feedback Loop: Reply to customers from within Spokk via email to close the loop. Optional coupons can be issued to boost response rates and repeat purchases.

Spokk provides a streamlined experience from capturing feedback to publishing AI-generated reviews, enabling rapid growth and improved customer satisfaction.

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Why Spokk

• Collecting feedback and reviews helps identify root causes of dissatisfaction, retain trust, and accelerate growth.
• Short surveys (15 seconds) improve response rates and invite customer participation.
• AI-generated review drafts simplify posting on public platforms and ensure unique, authentic-looking content.

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What You Can Do with Spokk

• Measure customer satisfaction and staff performance
• Collect feedback from multiple locations and customers
• Generate and post AI-written reviews on major platforms
• Send coupon incentives to boost engagement and repeat purchases
• Manage and export customer contacts for follow-up
• Use customizable feedback attributes and 5-star ratings
• Track metrics across locations, staff, and services

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Who Is It For

• Restaurants & Cafes
• Gyms & Fitness Centers
• Healthcare
• Real Estate
• Beauty & Wellness
• Consultants & Coaches
• Hospitality & Tourism
• Financial Services
• Automotive
• SaaS, E-commerce & Retail

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Pricing (Plans scale with your growth)

• Tier 1: 29 USD/month (billed yearly) – 600 responses/year + AI-generated reviews, feedback replies, staff performance, unlimited locations/contacts, domain connection, SMS verification, basic coupon send
• Tier 2: 59 USD/month (billed yearly) – 1800 responses/year + all Tier 1 features + more managers/link senders, domain, SMS
• Tier 3: 99 USD/month (billed yearly) – 3600 responses/year + all Tier 2 features + more managers/link senders, unlimited locations
• Enterprise: Custom plan with unlimited responses, unlimited team members, and advanced customization

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What You Get

• AI-generated reviews based on customer feedback
• Quick, repeatable feedback workflows
• Ability to reply to feedback and push coupons automatically or manually
• Public review drafts that maintain authenticity and reduce AI-detectability issues
• Location and staff performance measurement
• Contact management and export capabilities
• Public review posting across major platforms
• Domain customization via CNAME
• Verified SMS verification for authenticated submissions

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Safety and Compliance

• Designed for legitimate use in business-to-consumer settings
• Encourages ethical handling of customer feedback and respectful responses

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FAQ (Key Topics)

• What is Spokk and why use it for my business?
• Is Spokk suitable for my industry?
• Can Spokk be customized to fit my needs?
• Which public review platforms are supported?
• How does Spokk help track staff performance?
• Does Spokk support customer rewards?
• How easy is Spokk to set up?
• What languages does Spokk support?
• How are reviews generated, and how authentic are they?
• What happens when you run out of response credits?
• How much does Spokk cost?
• Can I try Spokk before subscribing?

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Core Features

• 15-second customer feedback form to maximize response rates
• AI-generated review drafts based on customer feedback
• Easy Copy, Paste & Post workflow to major review platforms
• Coupon-based incentives to boost response rates and repeat purchases
• Reply to feedback directly from the platform to close the loop
• Customizable feedback attributes (e.g., Cleanliness, Value for Money) with 5-star ratings
• Staff performance measurement and reporting
• Location and contact management with export
• Send verified feedback requests via SMS
• Domain customization (CNAME) and multi-user workflow
• Public review posting across Google, Trustpilot, TripAdvisor, Capterra, etc.
• Flexible pricing tiers with scalable response credits

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Source and Contact

Sign up for free at spokk.io/v/abcd1234. © 2025 Spokk US, Inc. All rights reserved.