SupBot Product Information

SupBot | AI Support Solution

SupBot is an AI-powered customer support solution that can be easily integrated into any website. It enables instant, 24/7 automated responses to routine questions, aiming to reduce support costs while maintaining consistent, trained-on-your-data responses. The system is designed to be deployed quickly through a simple four-step process: train, test, deploy, and manage tickets.


How it works

  1. Train Bot: Provide inputs on how you want the bot to function to tailor responses to your business needs.
  2. Test Flow: Try the bot repeatedly to refine its behavior.
  3. Deploy: Copy and paste a script into your project or website with minimal code.
  4. Manage Tickets: Handle visitor requests that require human assistance via an integrated ticketing system.

SupBot is built on top of OpenAI to create custom support bots that are trained from user inputs. It offers an instant AI support experience, designed to reduce repetitive inquiries and shorten response times.


Pricing (as listed)

  • Free: $0 /per month — 1 trainable and deployable bot, 100 monthly/messages, ChatGPT 4o-mini model
  • Standard: $15 /per month — 1 trainable and deployable bot, unlimited bot retrains, 1,000 monthly/messages, Ticketing System, ChatGPT 4o Model
  • Premium: $45 /per month — 5 trainable and deployable bots, unlimited bot retrains, 10,000 monthly/messages, Ticketing System, ChatGPT 4o Model

Frequent questions cover what SupBot is, getting started, current pricing, contact options for support, and how message/ticketing is managed.


How to get started

  • Create an account and launch SupBot for free.
  • Integrate with your website by deploying the provided script.
  • Train your bot using business data and common customer questions.
  • Manage incoming tickets alongside automated replies.

Key Use Cases

  • 24/7 automated responses to routine customer questions
  • Instant support with consistent messaging
  • Reduced operational costs for support teams
  • Seamless escalation to human agents via built-in ticketing

Safety and Compliance

  • Data used for training is derived from user inputs. Ensure proper handling of customer data per your privacy policies.

Core Features

  • Instant AI-powered customer support bot that can be embedded on any website
  • Trainable bot that learns from user-provided inputs to tailor responses
  • Simple four-step setup: Train → Test → Deploy → Manage Tickets
  • Integrated ticketing system for human handoffs
  • Multiple pricing tiers with scalable bot capacity
  • OpenAI-backed model for high-quality natural language understanding
  • Minimal code integration script for quick deployment