Tak.Chat — AI Support Assistant for Shopify & WooCommerce

Tak.Chat is an AI-powered support assistant designed to live inside your e-commerce store, trained with your data to provide instant, real-time responses to customer questions. It integrates directly with Shopify and WooCommerce to access live product, order, and policy information, enabling proactive and accurate customer interactions.

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Key Benefits

• Real-time, instant answers to customer queries
• Live store data access for the latest product details, prices, stock, and orders
• Quick setup that requires no advanced technical expertise
• Fully controllable AI with custom-brand knowledge tailored to your store
• Live product and order information delivered through natural chat conversations
• Real-time order tracking and status updates within chat
• Policy and terms responses aligned with your store’s T&Cs
• Custom integration options to fit your unique needs
• Analytics to transform conversations into actionable insights

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How It Works

1. Data ingestion: Upload or input vital information that shapes your assistant’s knowledge about your store.
2. Live integration: The assistant connects to your Shopify or WooCommerce store to fetch live product details, stock, and orders.
3. Real-time responses: Customers receive fast, accurate answers powered by live data and your custom knowledge.
4. Analytics: Monitor chat content and metrics to refine strategies and improve outcomes.

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Features

• Real-time integration with Shopify or WooCommerce
• Instant answers from live product and order data
• Custom training on your store data and terms
• Live product details: price, description, stock status
• Live order information: order status, tracking, updates
• Policy-related responses aligned to your terms
• Handy analytics for data-driven decisions
• Hassle-free setup, no heavy tech requirements
• Custom branding and flexible integration options

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How to Use Tak.Chat

1. Add your data: Input vital store information to tailor the assistant.
2. Connect your store: Link Tak.Chat to your Shopify or WooCommerce store.
3. Train and customize: Provide any brand-specific terms and data for precise responses.
4. Interact with customers: Use real-time chat to answer questions, update on orders, and share policy information.

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Pricing Plans

• Starter — $0: Unlimited live chat messages, up to 50 assistant messages, up to 250 products knowledge, order knowledge, train on custom data, custom branding.
• Basic — $9: Includes all Starter features plus more assistant messages; $0.02 per assistant message over 200 messages per month.

Start for free and scale as needed.

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Safety & Compliance

• Maintain control over your brand’s knowledge base and data usage.
• Ensure responses reflect your store policies and terms.

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Core Features

• Real-time live data access from Shopify/WooCommerce
• Instant, context-aware customer responses
• Custom training with your data and terms
• Live product and order details exposure in chat
• Order tracking and status updates within chat
• Policy and terms Q&A aligned to store rules
• Analytics to optimize support and sales strategies
• Easy setup without heavy technical requirements
• Flexible integration and branding options