Tangent.AI — The Ultimate AI-powered customer engagement platform for beauty brands
Tangent.AI helps brands onboard and engage shoppers using AI-powered Selfie Quizzes, dynamic routines, Beauty Insights, and personalized marketing campaigns. It enables personalized experiences from first visit to purchase, backed by data-driven insights from the world’s largest beauty shopper behavioral data pool.
Overview
- AI-powered customer engagement platform focused on beauty brands
- Delivers selfie-powered skin/hair quizzes, personalized routines, and CRM integrations
- Combines data-driven insights with automated marketing to boost engagement, conversions, and average order value (AOV)
- Emphasizes ease of implementation and ongoing optimization through dashboards and analytics
How It Works
- Selfie Quiz + Skin/Hair Analysis: Shoppers upload selfies to receive science-backed skin/hair insights.
- Personalization & Routines: Dynamic routines and product recommendations tailored to each shopper.
- CRM & Data Integrations: Integrates with existing CRM systems to segment audiences and trigger personalized campaigns.
- Beauty Insights: Access data-driven growth insights powered by Tangent's shopper behavior data.
- Engagement & Conversion: Deploy targeted experiences across channels to drive engagement and sales.
Core Features
- AI-powered Selfie Quiz for personalized skin/hair analysis
- Dynamic routines and product recommendations
- Beauty Insights powered by large-scale shopper data
- Personalization dashboards for real-time optimization
- Audience segmentation with precision targeting
- Before & After measurement to track progress
- Offline engagement capabilities for omnichannel campaigns
- CRM integrations to synchronize customer data
- Easy onboarding and scalable for brands of all sizes
- Transparent performance metrics (conversion rate, AOV, basket size, etc.)
Use Cases
- Personalize shopper journeys from first visit to purchase
- Increase engagement with selfie-powered quizzes and tailored routines
- Improve conversion rates and average order value through data-driven campaigns
- Segment audiences with precision and automate personalized marketing
- Measure impact with Before & After progress tracking
Benefits & Performance
- 2,000+ clients
- 160%+ Conversion rate improvement
- 220%+ Average basket size increase
- 45% First-time shoppers
Getting Started
- Sign up and connect your beauty brand profile
- Configure Selfie Quiz questions and skin/hair analysis parameters
- Enable CRM integrations and set up audience segments
- Create personalized routines and marketing campaigns
- Monitor performance in the dashboards and iterate based on insights
Customer Testimonials
- Dinah Chapman, Marketing Head, Primally Pure: “We’ve been able to engage new customers with a selfie-powered skin quiz and increase AOV and new customer revenue.”
- Tamar Mikhelashvili, Marketing Manager, Moroccanoil: “Excellent support and quick, seamless implementation.”
- Rani Alfers, CEO, EMK Skincare: “This is the platform for skin quizzes—easy setup and execution.”
- Jaye Alba, VP Ecommerce, Hello Seen: “Engaging, customized quiz experience that exceeded expectations.”
How to Use Tangent.AI
- Create a Selfie Quiz: Upload questions and configure the skin/hair analysis workflow.
- Set Up Routines: Define dynamic routines and product recommendations based on quiz results.
- Connect CRM: Link your CRM to synchronize customer data and enable personalized campaigns.
- Launch Campaigns: Deploy targeted experiences across channels.
- Analyze & Optimize: Use Beauty Insights and dashboards to track progress and iterate.
Safety & Compliance
- Designed for legitimate customer engagement and consent-based data collection.
- Data handled in accordance with applicable privacy policies and regulations.
Pricing & Resources
- Free getting started option
- Resources, FAQs, and support to help you maximize impact
- Contact for a demo to see how Tangent.AI can fit your brand
What You’ll Get
- AI-powered Selfie Quiz with skin/hair analysis
- Personalization at scale with dynamic routines
- Deep customer insights and data-driven marketing
- CRM integrations for seamless data flow
- Dashboards for progress tracking and optimization
- High-impact metrics: conversion rate, AOV, basket size, and repeat purchases
- Omnichannel engagement with offline capabilities