Tettra

Tettra is an AI-assisted internal knowledge base and knowledge management platform designed to help teams create, organize, and access company information quickly. It combines knowledge base creation with AI-powered search and Slack integration to reduce time spent answering repetitive questions and improve knowledge access across entire companies, support teams, agencies, and growing organizations.

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Key Capabilities

• AI-powered internal Q&A: An AI bot (Kai) trained on your knowledge base answers questions instantly from Slack or Tettra. If the AI can’t answer, it guides users to the right person.
• Quick knowledge base creation: Build internal documentation rapidly using simple editing, or import content from Google Docs, Notion, local files, and more.
• Knowledge automation & verification: Regularly verify accuracy, identify knowledge gaps, and approve suggested edits from teammates to keep content fresh.
• Broad use across teams: Suitable for entire companies, support teams, agencies, and service teams, with use cases tailored to each audience.
• Integrations & Slack support: Integrations with Slack improve accessibility and adoption by delivering answers where teams already collaborate.
• Trusted content & governance: Centralized, trusted content that teams can rely on to answer questions and resolve issues.

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How to Use Tettra

1. Create or import your knowledge base content from existing sources (Google Docs, Notion, local files, etc.).
2. Use Tettra's editor to create new internal documentation or refine existing content.
3. When teammates ask questions in Slack or Tettra, Kai searches your knowledge base and returns instant answers. If needed, it routes to the right person.
4. Leverage automation to verify information, propose edits, and close knowledge gaps.

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Use Cases & Target Audiences

• Entire Company: Reduce repetitive questions and improve information discovery across the organization.
• Support Teams: Deliver fast, accurate answers to customer questions.
• Agencies: Maintain consistent knowledge for clients and internal teams.
• Operations & HR: Centralize policies, procedures, and onboarding materials.

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How It Works

• You provide the knowledge base content.
• Tettra’s AI bot Kai can answer questions in real-time by searching the content.
• If Kai cannot answer, it helps identify the right person to respond.
• Regular content verification and suggested edits help keep knowledge up-to-date.

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Safety and Best Practices

• Use structured, well-maintained content to maximize AI accuracy.
• Regularly review and approve edits to ensure reliability.
• Align content with company policies and data privacy requirements.

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Core Features

• AI-powered internal Q&A (Kai) trained on your knowledge base
• Instant answers in Slack or Tettra
• Easy creation and import of knowledge base content
• Simple editor for quick documentation
• Knowledge automation: verify accuracy, identify gaps, approve edits
• Role-based usage for Entire Company, Support Teams, Agencies, and HR/Operations
• Slack integration for seamless collaboration
• Centralized, trusted knowledge that reduces repetitive questions
• Broad use cases across teams and industries