The Intelligent Intake Company - Indico Data

Indico Data Platform — Decision Automation for Insurance

Overview

The Indico Data Platform is an AI-powered decisioning platform designed to transform insurance operations by enabling real-time, actionable insights from unstructured data. It focuses on intelligent intake, decisioning, and automation across underwriting, claims, and policy servicing, with Agentic AI capabilities to accelerate and de-risk decision making. The platform emphasizes rapid time-to-value, enterprise-scale deployments, and a strong track record of successful implementations in the insurance sector.

Key Solutions and Use Cases

• Underwriting Intake & Triage: Massively accelerate speed to quote with intelligent submissions ingestion that consolidates data, removes manual data ingestion, and prioritizes high-value submissions.
• Claims Intake & FNOL: Drive claims efficiency with Agentic FNOL processing that ingests, classifies, and normalizes all key claims data using hybrid AI.
• Policy Servicing: Reduce administrative time and resources while improving customer experience through AI-driven ingestion, classification, and normalization of key data.

Industry and Product Context

• Purpose-built AI for Insurance: Out-of-the-box workflows tailored for underwriting, claims, and policy servicing, powered by GenAI and AgenticAI for precision and efficiency.
• Coverage Across Data Types: Handles all data types across the insurance value chain, enabling faster decisions and deeper insights at scale.
• Global Readiness: Supports 70+ languages and 900+ document types, with extensive insurance-specific data points.
• Enterprise Readiness: 97% implementation success rate, near 5x industry average, and strong integration capabilities with core systems.

Indico Advantage

• Better data: Intelligent Intake — Unbundle, classify, and extract key data points from submissions to streamline workflows and accelerate quoting.
• Better decisions: Intelligent Insights — Agentic AI to compile, interrogate, and validate submissions data, offering tailored next steps based on decision criteria.
• Platform Breadth — Applicable across underwriting, claims, and policy servicing with support for 120+ product lines and 20K insurance-specific data points.
• Global Capabilities — 70+ languages and 900+ document types, enabling multinational insurers to standardize and scale processes.

What Makes Indico Distinct

• Agentic AI-powered decisioning that unifies and streamlines data flow, reducing decision risk through human-AI collaboration.
• Out-of-the-box GenAI-driven capabilities for intelligent data extraction, classification, and unbundling of key data points.
• A recognized leader in AI for insurance, with multiple analyst confirmations and a track record of rapid, scalable deployments.

How It Works (High Level)

1. Ingest: Submissions ingestion ingests unstructured data from emails, forms, PDFs, and other sources.
2. Unify & Normalize: AI unbundles, classifies, and extracts key data points, consolidating information for downstream workflows.
3. Decide: Agentic AI interrogates the data to provide decision-ready insights and recommended next steps.
4. Act: Integrations with core systems enable rapid quoting, underwriting decisions, and policy servicing actions.

Customer Value and Outcomes

• Real-time, decision-ready data enables faster, more accurate underwriting and claims decisions.
• Significant reductions in submission processing times and manual data entry.
• Strong cost savings and revenue growth demonstrated in case studies with major insurers.

Resources and Engagement

• Dedicated demos and resources: Schedule a 1-1 demo or join a monthly live demo to explore Indico’s AI-driven solutions.
• Content library: Blog, Unstructured Unlocked podcast, and case studies highlighting use cases and customer success.

Security, Privacy, and Compliance

• Enterprise-grade security and data handling designed for insurance workflows with emphasis on integration with core systems and data governance.

• Intelligent Intake: Ingest, classify, and extract data from submissions across underwriting, claims, and policy servicing.
• Agentic AI Decisioning: Hybrid AI that interprets data, offers next-step recommendations, and collaborates with humans.
• GenAI-Powered Out-of-the-Box Workflows: Ready-to-run insurer workflows for common documents and data types (emails, loss runs, SOVs, MRCs, etc.).
• Real-Time Insights from Unstructured Data: Turn unstructured data into actionable decisioning signals.
• Wide Data Coverage: 120+ product lines, 20K insurance-specific data points, 70+ languages, 900+ document types.
• Rapid Time to Value: Fast deployment with a strong implementation track record (97% success rate).
• Enterprise-Grade Integration: Near-seamless integration with core systems to drive long-term value.
• Industry Recognition: Leader in AI for insurance across analyst evaluations and customer use cases.