Waakif

Waakif: POS, Online Ordering, Loyalty Programs, and AI Marketing is an all-in-one business platform designed to accelerate growth through efficient order management, customer marketing, and AI-powered insights. It combines point-of-sale, online storefronts, loyalty, QR-based self-service, feedback collection, and targeted campaigns to help restaurants, retail, salons, and other businesses boost sales and retention. The platform emphasizes quick setup, data-driven decisions, and seamless automation across channels (WhatsApp, email, SMS).

How Waakif Helps Your Business

• Launch a fully functional online store and start taking orders in minutes.
• Build and manage loyalty programs to increase repeat purchases.
• Run AI-powered marketing campaigns across WhatsApp, email, and SMS for personalized engagement.
• Collect customer feedback, reviews, and insights to improve service and products.
• Optimize operations with real-time analytics, inventory, and order management.

Core Capabilities

• POS (Point of Sale) solution to streamline billing, inventory, and sales tracking.
• Online Ordering: AI-powered storefront with seamless order management and payments.
• Loyalty Programs: Create and manage rewards to boost retention and repeat business.
• AI Marketing: Personalize campaigns across WhatsApp, email, and SMS; automate messaging and optimization.
• QR Menu & QR Code Orders: Contactless ordering via QR codes for dining and retail.
• Customer Feedback & Reviews: Collect feedback and reviews, gain actionable insights.
• Offers & Campaigns: Design discounts, promotions, and targeted deals.
• WhatsApp Marketing: High-reach messaging with personalized, automated campaigns.
• Email & SMS Marketing: Multi-channel outreach to drive engagement.
• AI Insights: Advanced analytics to understand customer behavior, trends, and opportunities.
• Product Imaging: AI-generated product images to enhance online storefront.
• Storefront & Online Orders: Seamless online store setup with real-time order processing.
• Table Reservation: Online table booking to improve dining efficiency (where applicable).
• Google Reviews Tracking: Monitor and respond to reviews to protect and boost reputation.
• Integrations: Connects with e-commerce and POS ecosystems (e.g., Shopify, POS, etc.) for unified operations.

How It Works

• Sign up and configure your business details, product catalog, and payment methods.
• Enable online ordering and configure loyalty programs to start capturing orders and rewarding customers.
• Set up AI marketing campaigns across WhatsApp, email, and SMS using customer data and predictive insights.
• Generate QR menus and QR code orders to offer frictionless self-service options.
• Collect feedback and reviews to refine offerings and boost reputation.
• Monitor real-time analytics to optimize pricing, promotions, and inventory.

Safety & Compliance Considerations

• Data privacy and consent controls apply to marketing campaigns and customer data.
• Use AI-generated content and communications responsibly to avoid spamming or misrepresentation.

Getting Started

1. Launch your store in minutes by signing up, adding business details, and uploading your product catalog.
2. Configure loyalty programs and start taking orders; manage inventory and customer relationships within Waakif.
3. Activate AI Marketing and Customer Retention tools to engage customers via WhatsApp, email, and SMS; leverage analytics for optimization.

Why Choose Waakif

• One platform for order management, marketing automation, and customer insights.
• AI-driven personalization and automated campaigns that scale with your business.
• Flexible channels (WhatsApp, email, SMS) and multi-channel analytics for better decision-making.
• Easy setup with ongoing guidance and a focus on growing sales and loyalty.

Quick Feature Snapshot

• Efficient order management system with real-time processing
• AI-powered marketing across WhatsApp, email, and SMS
• Loyalty programs to boost retention and lifetime value
• Online storefronts and QR-based ordering
• Customer feedback, reviews, and sentiment insights
• Digital marketing templates and automated campaigns
• Table reservations, product imagery AI, and Google reviews monitoring