Waitroom Product Information

Rumi.ai – The Ultimate AI Meeting Intelligence Platform

Rumi.ai is an AI-powered meeting assistant designed to capture, organize, and retrieve notes and insights across multiple meetings—across your preferred platforms (Zoom, Google Meet, Teams) or via Rumi’s own browser-based platform. It aims to replace traditional notetaking with structured, searchable notes that highlight insights, action items, and follow-ups, all backed by Meeting Memory™ technology.

Key value propositions include centralized search across all team meetings, structured AI-generated notes, CRM/ticketing workflow integrations, and robust privacy/compliance features.


How Rumi.ai Works

  1. Capture meetings across platforms. Host on Rumi or join external calls via Zoom, Google Meet, or Teams. In-person meetings can be captured using Listening Mode on a connected device.
  2. AI-generated, structured notes. Rumi converts conversations into organized notes with key points, decisions, and action items—without dumps of raw transcripts.
  3. Meeting Memory™ across all meetings. Instant, cross-meeting search enables contextual answers and content generation using your team’s entire conversation history.
  4. Post-meeting automation. Generate summaries and push key details to CRM or ticketing tools as needed.

Core Capabilities

  • Cross-meeting search and retrieval with Meeting Memory™
  • Real-time AI notes with structured organization (points, actions, decisions)
  • Platform versatility: integrates with Zoom, Google Meet, Teams, or runs on Rumi’s own platform
  • In-person meeting support with Listening Mode for seamless note capture
  • Privacy controls with Off the Record to pause AI and recording when needed
  • Compliance: SOC 2 and GDPR-compliant
  • Post-meeting automation: export to CRM/ticketing tools

Safety and Privacy

  • Off the Record feature to pause AI processing and recording for sensitive topics
  • GDPR and SOC 2 compliance to protect data privacy and security
  • Clear controls to manage when and how conversations are captured and stored

Who Should Use Rumi.ai

  • Teams needing searchable, actionable meeting notes across multiple meetings
  • Organizations seeking to integrate meeting data with CRM/ticketing workflows
  • Professionals requiring reliable, structured summaries and follow-ups

How It Stands Out

Rumi.ai goes beyond traditional AI notetakers by delivering persistent, institutionally contextual search and workflows that bridge meetings and business systems, making every conversation a reusable resource.


Feature Highlights

  • Cross-meeting search across all team conversations
  • AI-generated structured notes: insights, actions, decisions
  • Meeting Memory™: universal context from past conversations
  • Multi-platform support: Zoom, Google Meet, Teams, or Rumi’s platform
  • In-person meeting support via Listening Mode
  • Off the Record privacy control
  • SOC 2 and GDPR compliant
  • CRM/ticketing integrations for seamless post-meeting workflows