Winchat

Winchat is a no-code AI chatbot platform for ecommerce brands that provides instant, 24/7 answers to customer questions in over 90 languages. It is designed to be quick to deploy, easy to train, and capable of turning visitors into customers while boosting average order value (AOV) through one-click upsell offers. The solution emphasizes hands-off setup, ongoing improvement through corrections, and seamless integration with popular ecommerce tools.

How Winchat Works

• Create a no-code AI chatbot that lives on your ecommerce site and responds instantly to customer queries 24/7.
• Set up requires no technical skills and takes less than a minute to install.
• You can preview and test the chatbot before activation, and deactivate it anytime with one click.
• Train the AI using corrections and feedback to continuously improve accuracy and relevance of responses.
• Supports automatic data collection from your site to tailor conversations and capture potential leads (e.g., email collection).
• Offers one-click upsell to boost AOV without adding friction to the customer experience.
• Provides responses in over 100 languages, mirroring the language of the customer.
• Supports manual takeover of conversations by human agents when needed.
• Integrates with popular tools like Shopify, WooCommerce, Zendesk, Mailchimp, Pipedrive, and more.
• Prioritizes data security with industry-standard encryption and privacy measures.

Features and Capabilities

• 24/7 instant, accurate customer support powered by GPT-4
• No-code setup and one-minute deployment
• Multilingual support (100+ languages)
• AI training through corrections to improve quality over time
• Manual chat handover to human agents
• Ecommerce integrations with major platforms and tools
• Email capture and lead collection without being intrusive
• One-click upsell to increase order value
• Strong focus on security and privacy

How to Use Winchat

1. Sign up and add Winchat to your ecommerce store (no coding required).
2. Optionally customize responses and train the bot using corrections.
3. Preview and test the chatbot behavior before going live.
4. Activate on your store and monitor performance; deactivate if needed.
5. Review conversations and provide corrections to further improve accuracy.

Safety, Privacy, and Security

• Data is protected with industry-standard encryption and security measures.
• The system emphasizes privacy and is designed for business-to-consumer use without exposing sensitive information.

Core Features

• No-code AI chatbot with instant 24/7 answers
• 100+ language support and language-aware responses
• Quick deployment (less than 1 minute) with no technical skills required
• Continuous learning through corrections and feedback
• Human-in-the-loop option for manual responses
• One-click upsell to increase AOV
• Ecommerce integrations (Shopify, WooCommerce, Zendesk, Mailchimp, Pipedrive, etc.)
• Lead capture and email collection without being pushy
• Strong data security and privacy practices