wisello
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Wisello specializes in creating personalized conversational assistants for ecommerce platforms.
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wisello Product Information
Wisello: AI-powered Ecommerce Conversational Assistant is a generative AI-based assistant designed to enhance online shopping experiences by guiding customers, answering product questions, and providing personalized recommendations to increase conversions. It integrates with your product catalog, supports multiple data formats, and can operate in various modes to suit your business needs. A free 30-day trial is available to test its impact on sales and customer satisfaction.
How Wisello Works
- Provide your product catalog. Wisello ingests catalogs in formats like CSV, XML, JSON via API or ecommerce integrations.
- Integrate Wisello into your website. Add an iframe or a chat bubble to place the assistant where customers shop.
- Engage customers and optimize conversions. The assistant conversations drive smarter purchases, answer questions, and upsell/cross-sell based on intent and context.
- Learn and improve. Analyze conversations to measure conversions and refine recommendations.
Wisello supports a wide range of industries (real estate, toys, supplements, travel, appliances, architecture information, gifts for children, etc.) and adapts to varied challenges.
Key Capabilities
- Personal, context-aware conversational shopping assistant
- Product recommendations, upselling, and cross-selling
- Multilingual understanding for contextual conversations
- Handles large catalogs and diverse formats (CSV, XML, JSON) via API or platform integrations
- Real-time integration into websites through iframes or chat widgets
- Learn from conversations to improve conversions over time
- Quick Mode (ChatGPT) and Expert Mode (GPT-4) with credit accounting for GPT-4 messages
- Use cases across industries including real estate, toys, travel, appliances, and more
How to Use Wisello
- Prepare your catalog. Ensure your product data is available in CSV, XML, or JSON.
- Integrate Wisello. Add the assistant to your site via iframe or a chat bubble.
- Monitor and optimize. Track conversation analytics to measure conversion lift and refine recommendations.
Safety and Privacy
- Wisello processes your catalog data to personalize responses and recommendations. Ensure you comply with data handling policies appropriate for your business.
Core Features
- AI-powered conversational shopping assistant for online stores
- Personalized product recommendations and smart upselling/cross-selling
- Multilingual natural language understanding for global audiences
- Flexible data ingestion: CSV, XML, JSON via API or ecommerce integrations
- Easy website integration with iframe or chat widget
- Conversation analytics to measure and improve conversions
- Quick Mode (ChatGPT) and Expert Mode (GPT-4) with per-message credits
- Broad industry applicability and scalable to large catalogs