Witlingo

Witlingo: Community Engagement and Multichannel Communication Platform is a suite of tools designed to boost senior living community engagement through multi-channel two-way communication (text, phone, email, and smart speakers) in over 20 languages. The platform supports both broad and targeted outreach, event participation growth, and community rewards, with options for full- and micro-engagement experiences across residents, families, staff, and visitors. It emphasizes two-way dialogue, accessibility, and scalable messaging for events, announcements, reminders, and wellness checks.

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How Witlingo Works

• Enable two-way communication across multiple channels (text, voice, email, smart speaker) to reach a diverse audience in their preferred medium and language.
• Use Full-Engage for comprehensive, enterprise-grade engagement campaigns and analytics.
• Use Micro-Engage for lightweight, frequent touchpoints that maintain ongoing conversation and participation.
• Leverage Community Rewards to incentivize attendance and engagement at events and programs.
• Access multilingual support (20+ languages) to meet residents and families where they are.
• Review testimonials and pricing to assess fit for your community needs.

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How to Use Witlingo in Your Community

1. Set up channels. Configure text, phone, email, and smart speaker channels for your community.
2. Create engagement campaigns. Build Full-Engage or Micro-Engage campaigns tailored to events, activities, wellness checks, and updates.
3. Launch events and reminders. Use notifications and reminders to boost attendance and participation.
4. Offer rewards. Implement Community Rewards to incentivize participation and celebrate engagement milestones.
5. Monitor and optimize. Review performance and feedback in dashboards to refine messaging and improve outcomes.
6. Access support. Reach out via the provided contact options to get assistance or discuss pricing.

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Features and Offerings

• Multichannel two-way communication across text, voice, email, and smart speakers
• Full-Engage and Micro-Engage engagement models
• Community Rewards program to boost event attendance
• Support for 20+ languages for inclusive outreach
• Analytics and reporting to measure engagement impact
• Testimonials and case studies to inform decision-making
• Clear pricing and terms to compare with needs
• Easy contact pathways (phone, email, web form) for support

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Safety and Compliance Considerations

• Ensure consent where required and respect residents’ preferred contact methods and language
• Comply with applicable data privacy and communications regulations for senior living communities

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Core Features

• Multichannel two-way communication (text, phone, email, smart speakers) across 20+ languages
• Full-Engage: comprehensive engagement campaigns with deeper outreach and analytics
• Micro-Engage: lightweight, frequent touchpoints for ongoing conversation
• Community Rewards: incentives to boost event attendance and participation
• Event promotion, reminders, and program announcements
• Residency and family communications with scalable reach
• Support for residents, families, staff, and guests with accessible messaging
• Pricing transparency and testimonials to inform purchasing decisions