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WorkHub

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Office & Productivity

Introduction

WorkHub improves team communication, collaboration, and celebration in the hybrid workplace.

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WorkHub Product Information

WorkBot – AI-powered Customer Service for Business Growth is an AI-driven customer support platform that uses AI Agents to deliver autonomous 24/7 assistance via text, voice, and email, aimed at delivering exceptional customer experiences while reducing operational costs.

What it is

  • A complete, no-code-friendly AI customer service platform designed to automate routine tasks, handle omnichannel interactions, and scale with your business.
  • Deployable across multiple channels (text, voice, email) with multilingual capabilities and smooth handovers to human agents when needed.
  • Integrates with 100+ tools and systems to centralize data and workflows, enabling faster resolution and better decision-making.

How it works

  1. Train your AI agent + add sources: Customize AI agents using your knowledge base, workflows, and integrations.
  2. Autonomous 24/7 support: AI agents handle inquiries, perform tasks, and escalate with context when required.
  3. Human handoff when needed: For complex issues, seamless escalation to human agents with contextual data.
  4. Continuous improvement: Agents learn from interactions and data to improve over time.

Use cases

  • AI Chat Support: 24/7 intelligent chat with context-aware responses and multilingual support, plus human handover.
  • AI Voice Agents: Multilingual voice interactions with sentiment analysis and real-time routing.
  • Automated Email: Contextual email responses and triage.
  • Task Automation: Appointment scheduling, order tracking, billing, returns, and more.
  • Data-driven Insights: Centralized data for better analytics and decision-making.

Why choose WorkBot

  • Human-like service available across channels with continuous, consistent responses.
  • Centralized data to avoid silos and enable faster, more relevant interactions.
  • No-code platform: quick setup with drag-and-drop configuration, templates, and workflows.
  • Robust privacy and security with precise data access controls and regulatory compliance.
  • 100+ integrations to connect with existing tools (e.g., Drive, Jira, Confluence, CRM systems).

Features

  • 24/7 autonomous AI agents for text, voice, and email
  • No-code platform with drag-and-drop interface and templates
  • Multilingual support and natural, human-like conversations
  • Seamless escalation to human agents with contextual transfer
  • Centralized data across the organization for unified CX
  • Extensive integrations (100+ tools) and easy tool connections
  • AI-driven task automation (appointments, orders, billing, returns, etc.)
  • Real-time analytics, sentiment analysis, and performance monitoring
  • Privacy by design with robust data access controls and compliance
  • Scalability to handle fluctuating inquiry volumes across channels

Pricing & Availability

  • Available with demos and trial options; designed for businesses seeking to reduce support costs while improving customer satisfaction.

Role-specific benefits

  • For Support Teams: Reduced workload, faster response times, consistent service quality.
  • For Managers: Centralized metrics, insights, and data-driven optimization.
  • For IT/Ops: Easy integration and no-code customization, rapid deployment.

Quick start

  • Request a demo or start a free trial to experience AI-driven customer support powered by WorkBot.