XpressBot Product Information

XpressBot – Complete Chatbot and CRM Platform for WhatsApp, Facebook, Instagram & Telegram is an all-in-one marketing and customer engagement platform that enables businesses to build, deploy, and manage AI-powered chatbots and workflows across WhatsApp (via WhatsApp Cloud API), Facebook, Instagram, and Telegram. It provides no-code visual bot design, multi-channel integration, catalog/ecommerce capabilities, team collaboration, and extensive API/webhook support to automate sales, support, and marketing processes. The platform emphasizes quick setup, scalable automation, and flexible pricing models for small to enterprise teams.


How it works

  1. Connect channels. Link WhatsApp, Facebook Messenger, Instagram, and Telegram accounts or cloud API as needed.
  2. Build with visual flow builder. Drag-and-drop interface to design conversation flows without coding.
  3. Manage teams. Create roles and labels to control access and segment subscribers.
  4. Enable Commerce. Use WhatsApp Catalog and seamless checkout to boost sales.
  5. Integrate easily. Utilize Webhooks and API End-points to connect with WooCommerce, Shopify, Typeform, Google Forms, WP Elementor, and more.
  6. Monitor and optimize. Access analytics, broadcast capabilities, and mini-CRM tools to drive performance.

Features

  • Multi-channel chatbot with WhatsApp Cloud API, Facebook Messenger, Instagram, and Telegram
  • Visual no-code flow builder for rapid bot creation and testing
  • Team management with role-based access and subscriber labeling
  • WhatsApp Catalog integration and in-chat eCommerce support
  • Webhook-driven automation and powerful API endpoints for developers
  • Order notifications, COD to prepaid workflows, and other webhook automations
  • Broadcasts, AI-powered responses, and templated message capabilities
  • Integration with WooCommerce, Shopify, Typeform, Google Forms, WP Elementor, and more
  • Lightweight CRM features for lead and contact management within the platform
  • Flexible pricing plans including Basic, Standard, Enterprise, Flexi, and Pro/Lifetime options

How to Use XpressBot

  1. Sign up and connect your desired channels (WhatsApp Cloud API, Facebook, Instagram, Telegram).
  2. Create a new bot and design conversation flows with the drag-and-drop visual builder.
  3. Configure catalogs, product details, and checkout options for WhatsApp commerce.
  4. Set up automation with webhooks to trigger messages from external systems (WooCommerce, Shopify, forms, etc.).
  5. Invite team members, assign roles, and segment audiences with labels.
  6. Launch campaigns and monitor performance using built-in analytics.

Safety and Compliance

  • Uses official APIs and standards for WhatsApp business communications. Ensure user consent and compliance with platform policies when broadcasting or storing data.

Core Benefits

  • All-in-one platform for marketing, sales, and support across major messaging channels
  • No-code bot design with powerful automation and integration capabilities
  • Scalable pricing to fit small teams up to large enterprises
  • Cloud-based, API-driven, and customizable to fit various business workflows