Zevi Product Information

Zevi & Chatscout: AI-Powered Site Search, Discovery & Shopping Assistant for D2C & Shopify

Zevi is an AI-powered site search and discovery platform designed to boost product discovery, engagement, and conversions for D2C brands and Shopify stores. It combines neural search, an AI shopping assistant, analytics, and merchandising tools to deliver a near-human, personalized shopping experience with minimal user input. Chatscout extends this capability as a live AI-powered shopping assistant integrated with Shopify, aimed at guiding prospects from discovery to conversion.

Key value propositions include improved conversion rates, higher search CTR, and higher average order value through contextual, multilingual, and semantic search and conversational capabilities. The platform emphasizes no-code or low-code integration, real-time data insights, and flexible merchandising controls to tailor the search and product ranking to business goals.


Features overview

  • AI-driven neural search that semantically understands customer queries and retrieves highly relevant results
  • AI shopping assistant (ChatGPT-like) for natural, conversational product inquiries
  • Real-time analytics: search-level and product-level metrics, trend analysis, and customer behavior insights
  • Multilingual and vernacular support with NLP-based synonyms and spell-check
  • Contextual suggestions and near-human-like interaction with the search engine
  • No-code, customizable merchandising: product rankings based on availability, launches, cost, and other business goals
  • Rich customization options for appearance, tone, and behavior; supports multiple languages
  • Seamless integration with Shopify and major CMS/e-commerce platforms; API-first with detailed documentation
  • Comprehensive API documentation and developer-friendly tools to extend functionality
  • Real-time data visualization dashboards for quick business decisions
  • Dedicated support and customer success feedback from diverse brands

How it works

  • Deploy Zevi’s neural search and Chat Assistant on your e-commerce store (Shopify or other CMS)
  • The AI engine analyzes user queries, context, and product data to surface best-fit results
  • The AI assistant engages visitors, answering questions and guiding them toward conversions
  • Merchandising rules and analytics inform ranking and presentation without requiring code
  • Access detailed API docs to customize integrations and workflows

Use cases

  • Improve on-site product discovery with semantic search
  • Provide a natural language shopping assistant to reduce friction during buying journeys
  • Enhance merchandising with data-driven product rankings and personalized recommendations
  • Monitor search trends, user intents, and conversion metrics to optimize the storefront

Safety and Legal Considerations

  • Ensure data privacy and comply with platform policies; no misleading or deceptive interactions
  • Use the assistant to aid, not replace, human-assisted support where appropriate

Core Features

  • AI-driven neural site search that semantically understands queries for highly relevant results
  • Real-time analytics including search-level and product-level revenue tracking
  • AI-powered shopping assistant for conversational product discovery and support
  • Multilingual and vernacular search support with NLP-based synonyms and spell-check
  • Contextual suggestions and near-human interaction within the search experience
  • No-code, customizable merchandising with dynamic product rankings
  • Seamless Shopify integration and broad CMS compatibility
  • API-first architecture with detailed documentation for easy integration
  • Rich merchandising controls and performance-driven ranking
  • Personalization and tone customization for conversational UI

Platforms & Availability

  • Designed for Enterprises and Shopify deployments
  • Available with a no-code/low-code approach and robust API documentation

What customers say

  • Real-world case studies highlight increased conversions, improved search relevance, and strong support experiences from the Zevi team.

Privacy & Compliance

  • Data usage aligns with platform privacy policies; emphasis on secure handling of customer search data and analytics.