Zipchat®

Zipchat AI Chatbot+WhatsApp AI (Shopify App) is an AI-powered chatbot and WhatsApp marketing solution designed to engage visitors, recover carts, and automate customer support across Shopify stores. It supports live chat, multi-language conversations, order tracking, product recommendations, and automated marketing campaigns via WhatsApp. The tool aims to boost conversions, reduce support workload, and enhance customer experience with 24/7 AI agents that learn a store’s voice and respond in real time.

How Zipchat AI Chatbot+WhatsApp AI Works

1. Install the app in your Shopify store and connect it to your WhatsApp channel.
2. Train the AI to reflect your brand voice and configure product recommendations, cart recovery, and FAQs.
3. Deploy AI chatbots on your storefront and trigger WhatsApp marketing campaigns to engage visitors, recover abandoned carts, and drive orders.
4. Monitor conversations with built-in analytics and optimize flows for higher conversions.

Pricing: From $49/month with a 7-day free trial. Tiered plans include Starter, Growth, Pro, and Scale with increasing monthly replies/pages allowances.

Use Cases

• 24/7 AI chatbot for sales and support on both your store and WhatsApp
• Abandoned cart recovery and post-purchase follow-ups via WhatsApp
• Advanced product recommendations and order status updates
• Real-time multi-language support and translation
• AI-driven marketing campaigns to drive reviews, referrals, and repeat purchases

How It Integrates

• Works with the latest Shopify themes
• Connects to WhatsApp for cross-channel conversations
• Supports real-time translation and multi-language interactions
• Provides agent analytics and customer insights

Safety and Compliance

• Aims to improve customer experience while minimizing manual support workload. Ensure compliance with WhatsApp and data privacy guidelines for customer communications.

Core Features

• AI chatbot and WhatsApp AI agent for sales & support across Store & WhatsApp
• Cart recovery and abandoned cart marketing
• Advanced product recommendations and order status updates
• Real-time order tracking links and status updates
• Multi-language support and real-time translation
• Live chat, multi-channel conversations, and automated responses
• Welcome messages, quick replies, and customizable chat flows
• Analytics, reports, and agent performance insights
• 7-day free trial with multiple pricing tiers (Starter, Growth, Pro, Scale)
• Seamless integration with Shopify stores and WhatsApp Business

How to Use Zipchat AI Chatbot+WhatsApp AI

1. Install the app from the Shopify App Store and authorize access to your store.
2. Connect your WhatsApp number and configure basic greeting messages.
3. Train the AI on your product catalog, FAQ, and brand voice.
4. Set up cart recovery automations, product recommendations, and order status flows.
5. Monitor performance and adjust flows via the analytics dashboard.

Disclaimer: This tool is intended to automate customer interactions and improve sales efficiency for Shopify stores.