Zupport AI

Zupport AI Customer Support is an AI-powered customer support platform designed to scale with your business. It offers unlimited seats, fast setup, and AI-driven responses trained on your knowledge base, website content, and past conversations. The platform emphasizes predictable pricing, ease of use, and seamless collaboration across teams without per-agent fees.

Overview

• Free forever option with unlimited seats and no credit card required
• AI delivers fast, accurate replies to reduce workload while maintaining customer satisfaction
• Trained on your data (knowledge base, website, past chats) for tailored responses
• Multi-team collaboration with no hidden fees or per-agent charges
• Cloud-based, scalable solutions for businesses of all sizes

How It Works

1. Provide your content sources (knowledge base, website, past conversations) to train the AI.
2. Set up in minutes with minimal configuration.
3. Chat with customers using AI-generated responses, with human-in-the-loop options if needed.
4. Scale freely with unlimited seats and configurable workflows.

Features

• Unlimited seats: collaborate across your entire team without per-agent fees
• AI-powered responses: fast, accurate replies trained on your data
• Simple setup: quick onboarding with minimal configuration
• Multi-channel readiness: designed to integrate into common customer support workflows
• Knowledge integration: uses your knowledge base, website content, and past conversations
• Built-in safety and governance: appropriate handling of customer queries
• Price predictability: transparent pricing with no hidden fees
• Multi-tier plans to fit growing teams

Plans and Pricing (概要)

• Free: Free forever for small teams, 5 seats, 500 AI replies included (additional replies available at a per-reply price), 1 Help Center, Slack integration, multilingual Help Center, Premium Support
• Pro: $97/month per team, unlimited seats, 1,000 AI replies included (additional replies at tiered rate), unlimited Help Centers, Slack integrations, multilingual Help Center, API Access, Premium Support
• Premium: $997/month per team, unlimited seats, 10,000 AI replies included (additional replies at tiered rate), unlimited Help Centers, Slack integrations, multilingual Help Center, API Access, Premium Support

Note: The pricing emphasizes scalability with unlimited seats and predictable costs, suitable for growing organizations.